Supervisor of Base Area Operations

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job duties include, but are not limited to:

• Responsible for hiring, training, coaching, and counseling of staff as well as evaluating employee performance
• Park cars and maintain lots and signage
• Organize parking pass and parking sales procedures
• Communicate productively with resort, county, and community personnel
• Monitoring of department budget
• Maintain a safe environment for guests and employees
• Monitors equipment, supplies, and parts inventories needed to support field activity. Identifies problems and recommends corrective action and changes as needed.
• Conduct daily organizational meetings to discuss service issues, service scores, event requests, and special group requests.
• Lead weekly safety meetings and perform monthly facility inspections.
• Demonstrate extraordinary guest service skills and motivate staff to deliver the same during every guest interaction.
• Maintain the Mountain Base Area through hand shoveling, ice chipping, light maintenance, etc.
• Address guest complaints and issues.
• Prepare employee performance appraisals and conduct exit interviews with staff.

Job Qualifications:

• High school diploma or equivalent - required
• 2+ years of parking experience - strongly preferred
• 1+ years of supervisory experience - required
• Valid Driver's License and satisfactory driving record - required
• MS Office proficiency – required
• Mechanical skills and the ability to use hand tools

The expected pay range is $25 - $27. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  505852
Reference Date: 10/30/2024 
Job Code Function: Roads and Parking