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Ski and Ride School Product Sales Lead - Winter Seasonal

Date:  Jan 12, 2022

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Winter Seasonal 2021/2022

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Join us now and receive an end-of-season bonus of $2/hour for every hour worked!


Ski and Ride School Sales Lead is part of the Product Sales & Services (PSS) Department and will be responsible for delivering outstanding guest service while facilitating the sale of Ski and Ride School products, Lift Tickets, Season Passes, and advanced purchase orders.  The position requires an advanced knowledge of our products and services and is responsible for collecting guest information.  The Lead position will assist the PSS Supervisors with overseeing daily operations across our sales locations.  Additionally, the Lead will be responsible for staff training and development, and assisting our Sales Agents with closing duties. 


  • This position will work in the Ski and Ride School Offices at Keystone Resort.
  • Accurately and efficiently process orders while capturing guest data.
  • Assist guests with fulfillment of advanced purchase (online) orders.
  • Ability to handle high volumes of customer interaction while delivering exceptional guest service.
  • Advanced knowledge of our product offerings.
  • Provide on-going support to Ski and Ride School Agents, and assist location Supervisor in overseeing daily operations.
  • Assist with training of Sales Agents, and provide performance feedback to Supervisor/Management staff. 
  • Responsible for overseeing closing duties of all POS stations, and understanding and complying with all auditing procedures and regulations.
  • Review daily audit reports for accuracy and proper documentation backup as well as being responsible for daily deposits and cash drops in accordance with all policies and procedures.
  • Create a fun & professional work environment while communicating in a courteous and respectful manner.
  • Maintain a clean and efficient office space.
  • Responsible for, on occasion, independently opening and closing sales locations and offices in an efficient manner.
  • Willing to cross-train and work in all areas/locations of PSS.
  • Willing to take on general office tasks as assigned.


The budgeted range starts at 15.00 - 16.00. Actual pay will be adjusted based on experience.

The perks and benefits include

  • Free ski passes for employees 
  • 401(k) retirement plan  
  • Accrued Sick Time 
  • Discount lift tickets for friends and family 
  • Free ski lessons 
  • Discounted lodging, food (including $5 meals), gear, and mountain shuttles 
  • Discounted bike haul & golf 
  • Excellent training & professional development 

Seasonal Full Time roles are eligible for the above, plus…

  • Critical Illness and Accident plans
  • Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)  
  • Free ski passes for dependents

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 330088

Nearest Major Market: Denver