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Ski & Ride School Training Manager

Date:  Aug 4, 2022

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round (10-month)

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 


Join us to create your Experience of a Lifetime!


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Specifications:

  • Housing: Available
  • Outlet: Keystone
  • Shift Availability: Year Round / 10 Month / Full Time
  • The budgeted range starts at $56,000 - 65,000 + annual bonus.  Actual pay will be adjusted based on experience.


Job Summary:

Responsible for the creation, administration and quality of the training program for all Keystone Ski & Ride School management and instructor staff. Works with other Resort Departments to implement training and quality controls for employee ski/snowboard safety. Also, coordinates overall efforts for recruiting and hiring staff, particularly instructors. Reports directly to the Director of Skier Services and has a dotted line of responsibility to the Ski and Ride School General Managers.


Job Responsibilities:

  • Coordinate and administer staff training/education in all disciplines and age groups to assure positive internal and external guest experience. Showcase innovative techniques, service levels and methodology, and incorporate risk awareness and safety at all levels of training.
  • Continuously evaluate effectiveness of training content and methods from a guest and employee perspective.
  • Work with the Ski & Ride School Director and General Managers to guide and facilitate the direction, culture and overall on-snow quality of the Ski & Ride School.
  • Maintain contacts with external presenter/trainers and develop/search for new presenters to deliver trainings. Book dates, negotiate fees, arrange venues, handle logistics, A/V, etc.
  • Lead the Ski & Ride Trainers. Foster a positive and inclusive training culture within the school
  • Work with Vail Resorts Training Best Practice group to drive the direction, culture and quality of training across the enterprise. 
  • Support and lead daily operations as needed
  • Manage Ski & Ride School Training Budget
  • Serve as resort liaison to PSIA/AASI and USSA/USASA.
  • Oversight all written training materials/tools, i.e. teaching handbooks, online trainings, hiring materials, etc.
  • Other duties as assigned.


Job Qulaifications:


  • High school education
  • Must have 5 years as a ski/snowboard instructor and/or trainer
  • PSIA/AASI advanced educator/examiner
  • Proficient with computerized systems such as Microsoft Office tools
  • Must be fluent (written and verbal) in English
  • Exceptional communication skill (written and verbal)
  • Good listening skills and good judge of character


  • college education


The budgeted range starts at $56,000 - 65,000 + annual bonus.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 434711

Nearest Major Market: Denver