Ski & Ride School Private Lesson Product Manager

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

The Private Lesson Product Manager is responsible for driving the private lesson business for the Ski & Ride School by collaborating & liaising with the Ski & Ride School Operations Team, Product Sales & Services and Call Center team. This position is responsible for scheduling and coordinating the school’s private lesson business across two base locations. This position will work with the General Managers, Location Managers, Supervisors and other resort departments to ensure a high quality experience for our guests and employees. 

Job Specifications:

• Starting Wage: Starting at $60,000 annually
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time hours available
• Housing Availability: Yes

Job Responsibilities: 

• Utilize available resources to monitor and maintain appropriate staffing for Private Lessons across all Ski School Locations
• Collaborate with Product Sales & Services to manage and book all requests for private lessons in a timely manner, focusing on “right pro for the right product”.
• Understand, lead and model safety standards within the department and for the resort.
• Collaborate and Communicate with Ski & Ride School instructor staff to assist in managing private lesson business.
• Resolve guest complaints by utilizing guest service guidelines and accommodate special requests when necessary.
• Ensure accuracy in Private lesson assignments and instructor pay.
• Support the Ski & Ride School in daily operations as needed
• Other duties as assigned.

Job Qualifications: 

• High school diploma or equivalent-required
• Minimum of 2 years working of Ski/Ride school or Product sales and services experience.
• Minimum of 1 year working in Ski & Ride School or Product Sales & Services Mgmt. - Required*
• Knowledge of Microsoft Office applications (Excel, Word) required. 
• Fluent in all aspects of the English language
• Ability to work a flexible schedule including holidays, weekends and in a high alpine environment
• PSIA/AASI Level 2 or 3 certification – preferred 
• RPOS, Guest Connect Experience - Preferred
• College degree/ experience in a relevant field-preferred

The expected pay range is Starting at $60,000 annually. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  509306
Reference Date: 07/01/2025 
Job Code Function: Ski/Snow School