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Sr Spclst - Employee Experience - Summit County

Date:  Sep 10, 2021

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com



The mission of Vail Resorts is to build an Experience of a Lifetime for our employees so that they can build the same for our guests. As the Senior Specialist of Employee Experience (EEX), you’ll be a culture curator, bringing out the best in our employees and managers by developing and executing programs that continually elevate the employee experience. Then, you’ll bring new ideas and solutions for experience improvements utilizing data and critical metrics to help inform and influence the business. This position requires strong project management, managing local resources to execute event planning, and coordinating communication and support enterprise-wide programs (e.g. wellness, ramp-up etc.). Lastly, you’ll support other HR functions (benefits, talent acquisition, talent development, employee relations, etc) in designing new programs and building templates to drive improved experiences.


Job Responsibilities:

  • Lead EEX across a group of resorts – partnering with key stakeholders to bring enterprise-wide programs to life locally, and advising new and optimized opportunities
  • Plan and execute engagement events in alignment with employee value proposition strategies and established programs - (engagement programs, appreciation programs etc.).
  • Optimize and ensure successful execution of on-boarding and off-boarding employee activities.
  • Identify enterprise-wide opportunities for standard methodology within the EEX network.
  • Collect, analyze, and apply data to create insights that inform aspects of the HRBP’s integrated HR business plan.
  • Handle budgets, vendors, and planning for events and appreciation programs with supporting key performance indicators and measurements.
  • Manages Keystone Employee Center, with a focus on uniform distribution.
  • Other duties may be assigned.


Job Qualifications:


  • High school diploma or equivalent
  • 2-3 years of experience in HR, customer service, or marketing
  • Technical knowledge of core HR processes and tools
  • Ability to manage in a fast-paced environment with a positive demeanor
  • Strong written and verbal communication skills, with the ability to influence and inform cross-functional teams, business and vendor partners
  • Strong organization, problem-solving, planning
  • Ability to develop a creative and compliant solution
  • Project management experience managing complex projects
  • Experience influencing and/or mentor managers
  • Experience leading multiple projects on time and on budget
  • Ability to build relationships, connect with, and lead multiple stakeholders across various resorts
  • Solid understanding of Microsoft Office (Excel, PowerPoint, Word) and HR/talent/people systems


  • University degree


The budgeted range starts at $50,000 - $60,000.  Actual pay will be adjusted based on experience.


The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 343454

Nearest Major Market: Denver