Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Senior Catering and Conference Services Manager will plan and service groups and weddings within Breckenridge Resort and Keystone Resort.
Job Responsibilities:
Is this opportunity right for you? We are looking for candidates who can:
- Support and execute strategic plans that drive business growth and align with organizational goals.
- Maximize food and beverage revenue to the Resorts through strong product knowledge, selling skills and client upselling techniques.
- Utilize an in-depth knowledge of all areas of the Resort as well as outside vendors used by the department as related to group functions including the capabilities, procedures, policies and pricing. Maintain professional working relationship with food and beverage managers, departments within the Resorts and outside vendors.
- Service groups as business levels demand.
- Work with clients to ensure that the function is professionally planned and have contact with client once in house to ensure any requests or problems are resolved.
- Monitor collection of pre-payment for all groups prior to their arrival.
- Keep client aware of time frames for Banquet Event Orders to be completed, signed and returned 45 days prior to arrival for distribution no later than two weeks out.
- Develop and maintain professionalism with clients, in house departments and vendors, maximizing profitability and guest service.
- Take responsibility to ensure that group leaders are comfortable with the resort and knowledgeable about our product, personnel and responsibilities.
- Catering and Conference Services Manager is required to work all major functions as assigned by the Director or Associate Director of Catering and Conference Services, understanding many events will occur in the evening after hours and on weekends.
- Embrace and contribute to an Enterprise-wide culture of leadership.
- Achieve and exceed team and individual goals, which include revenue and competency targets.
- Exhibit a high level of EQ in all interactions and decisions, with examples of personal growth and development.
- Leadership development and support for direct reports through 1:1 meetings and feedback.
- Provide leadership and support to the Services team, fostering growth and development.
- Support a culture of excellence, accountability, and teamwork.
Job Qualifications:
- 4 year bachelor degree prefer Hospitality Degree
- Proven success in a similar role and environment.
- 2 years’ experience in managing staff at a supervisory level
- Proficiency with Microsoft Office Suite (Outlook, Work Excel, PowerPoint) and SharePoint
- Experience within Delphi FDC (training will be provided to the right candidate.)
- Proficient in spoken and written English
- Flexibility to travel in the resort as needed (transportation is the employee's responsibility.)
- Phone required for client-facing roles – phone plan is available (candidate must either opt into company plan or assume responsibility for a business phone solution.)
Job Requirements:
What we are looking for:
- Excellent organization and communication skills.
- Ability to consistently manage multiple priorities.
- Proven success in a similar role and environment.
- Build solid relationships and partner with people to create results.
- Able to influence and work with a wide range of stakeholders.
- Flexible schedule based on business needs: Some travel and in-resort visits may be required
- You value diversity and take pride in building a team with diverse thoughts, perspectives, and expressions.
- Pride and attention to detail.
- Empathy towards your customers and colleagues.
Additional ways that Vail Resorts Invests in you:
- Flexible Time Off (United States)
- Mental Health Resources
- Employee Assistance Program
The expected pay range is $68,600 - $75,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 505984
Reference Date: 11/11/2024
Job Code Function: Marketing
