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Sales Manager, Hyatt Place Keystone

Date:  Sep 15, 2021

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com



The Sales Manager is responsible for the overall group revenue performance for the Hyatt Place Keystone. This position is responsible for developing and executing aggressive and proactive sales plans for all market segments. As a Sales Manager you and will be relied upon to develop, partner and execute effective sales, marketing, revenue management strategies and support the hotels operational needs as necessary while implementing and incorporating Hyatt Brand Standards.

The ideal candidate will be a dedicated, strategic self-starter who can work independently with little guidance. Excellent selling and presentation skills with an in-depth understanding and knowledge of group & ski wholesale business is a plus.

Primary responsibilities include evaluating, targeting & solicitation, negotiating and contracting group hotel business opportunities. Ensure proper and timely turnover to ensure for quality service delivery. Work with the Director of Sales, Revenue Optimization and Stakeholders to maximize the revenue potential across multiple lines of business. Drive customer loyalty by delivering service excellence throughout each customer experience.



  • Responsible for ensuring compliance with all brand requirements including training, special offers and RFP's.
  • Actively solicits new business opportunities
  • Preparing proposals, contracting and negotiating group business through proactive sales efforts using strong negotiating skills and creative selling techniques.
  • Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, Tradeshows, etc.
  • Develop relationships within the meetings and conventions community to expand customer base for future group business opportunities.
  • Provide accurate, complete and timely turnover of definite business to the Service Team to help ensure quality service delivery providing a customer experience that exceeds the customers' expectations while driving repeat opportunities.
  • Effectively utilizes SalesForce for customer contact, trace and file systems.  Keeps all information current and updated with client notes including logging of sales activities (calls, meetings, etc) in each account. 
  • Work with Revenue Manager to produce accurate revenue forecast.
  • Actively participate in weekly revenue meetings to develop effective pricing strategies.
  • Meeting or exceeding individually assigned revenue production goals.
  • Maintain high visibility, develops long-standing relationships within the local and Front Range meetings & event community to capture corporate, association and SMERF business to expand customer base for future group business opportunities
  • Other duties as assigned




  • Proficient in Microsoft Office
  • English proficiency
  • Must be results driven with the ability to effectively manage hotel revenue performance
  • Must have the ability to develop & execute detailed, effective and measurable sales action plans specific to market segments.
  • Must have demonstrated problem solving and time management skills for the purpose of troubleshooting, prioritizing and quickly resolving sales issues.
  • Ability and desire to perform outside direct sales which includes outside cold calls and telemarketing.
  • Must have excellent verbal and written communication skills and the ability to create and deliver persuasive presentations.
  • Ability to deal with management, associates, guests, and general public in a courteous, tactful and patient manner.
  • Ability to work in a fast-pace, high energy and demanding work environment.
  • Good understanding of revenue generation and profit/loss implications.
  • Must have proficient skills with use of Microsoft Outlook, Word, Excel, PowerPoint and ability to use Internet to research potential business leads.
  • Strong interpersonal skills needed to cultivate customer relations and work with associates of various levels and backgrounds.
  • Client entertainment.
  • Must have the ability and means to travel throughout designated markets and maintain valid driver's license.
  • Desire to understand, embrace and support overall hotel operations.


  • Four-year college degree strongly preferred
  • Experience within Salesforce and Delphi FDC


The budgeted range starts at $50,000 - $71,800.  Actual pay will be adjusted based on experience.


The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 345709

Nearest Major Market: Denver