Revenue: Inventory Specialist: Condo Reception Center

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Inventory Specialist of the Keystone Property Management Condo Reception Center will be responsible for managing the rooms inventory of Keystone Property Management. They will be responsible for maximizing revenue, profits, and guest experience. They will lead the pre-arrival upgrade strategy for properties. They will act as a liaison between Reservations, Front Desk, Revenue Management, Rooms Inventory, and other stakeholders to ensure reservation set up is aligned with FD expectations and upgrading options are easily identifiable upon arrival. In addition, this role will provide guidance and leadership to the front office staff, ensuring consistent quality of inventory management. The inventory specialist will assist in resolving inventory complications, group blocking, customer requests, booking and stay pattern management, online selling platform content review, and onboarding and offboarding units. This position serves as the inventory expert to all other revenue management and operations functions. They will make decisions and act based on good judgment and resort standards.

Job Specifications:  

• Starting Wage: $58,461.98 - $68,368.69 
• Employment Type: Year Round 
• Shift Type: Full Time hours available
• Mornings, evenings, holidays, and weekends
• Minimum Age: At least 18 years of age 
• Housing Availability: Yes 

Job Responsibilities:

• Monitor inventory including oversells and backfilling.
• Manages soft blocking and hard blocking of reservations prior to day of arrival per Property Guidelines.
• Provide FD team with recommendations for day of upgrade strategies.
• Ensure all guest notes and requests are met to the best of the hotel’s ability. Reaching out to guests when necessary, regarding reservation changes.
• Ensure reservations are interfacing properly; conduct quality control as needed
• Track comp requests and placement once approved and built.
• Monitor reservation rates and lengths of stay, to ensure optimal placement of reservations within inventory.
• Provide transient sales team (TSM, Res agents, and RM) holes to ensure availability is communicated through all channels to fill holes.
• Track ongoing property work and unit concerns to minimize guest impact
• Assist with onboarding and offboarding condo units
• QC and request updates to our booking websites
• Work with the Groups department on group blocks, requests, rooming lists, and stay patterns.
• Work with Revenue Management to ensure appropriate revenue capture.
• Work with Rooms Inventory as needed to resolve issues and update systems
• Monitor PMS system’s auto blocking, placement, and configuration.
• Lead inventory training for FD and other departments
• Assist Condo Owners with their Reservations
• Always maintain a professional appearance and demeanor
• Collaborates and works with other Departments including but not limited to: Lodging Operations, Owner Relations, HOA Management, Housekeeping, Maintenance, IT, and Sales
• Manager on Duty Responsibilities – Must be able to provide MOD coverage when needed
• Other duties as assigned

Job Requirements:

• University/College Degree - Preferred
• High School education or equivalent – Required
• Knowledge of hotel and condo inventory or reservations - Required
• Extensive phone and computer skills with data entry experience – Required
• Proficiency in Microsoft 365 Suite - Required
• Knowledge of Accounting, sales process, distribution systems, pm systems – Preferred
• Ability to converse clearly and comfortably with many different types and groups of people in English – Required
• Ability to work with guests using good social manners, diplomacy, and tact – Required
• Ability to work well under pressure – Required
• Previous hotel/hospitality experience – Preferred

The expected pay range is $58,461.98 - $68,368.69. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  512661
Reference Date: 11/20/2025 
Job Code Function: Revenue