Retail Supervisor- Build-a-Bear

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

The Retail Supervisor at the Build a Bear store is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels.

Job Specifications:

• Starting Wage: $23.00/hr - $24.73/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities:

• Provide exceptional guest service by assisting guests of all ages in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for the Build-A-Bear brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Drive sales and evaluate trends to identify opportunities for growth, while maintaining high standards of guest service
• Lead store operations including opening/closing, inventory control, accurate pricing, and adherence to cash handling and loss prevention policies
• Train, mentor, and communicate effectively with team members to support a positive and productive work environment
• Ensure shelves and displays are stocked and visually appealing to support sales and guest experience
• Perform additional duties as assigned to support overall store performance and team success

Job Requirements:

• Previous retail sales experience
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Ability to maintain a working knowledge of products and trends within the industry
• Commitment to exceptional customer service
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends
• Must be able to lift up to 50 lbs

The expected pay range is $23.00/hr - $24.73/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  510443
Reference Date: 07/26/2025 
Job Code Function: Store Operations