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Public Safety Team Lead - Year Round

Date:  Apr 3, 2021

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


The primary duties for the Security Public Safety Officer include but are not limited to:

  • Interacting with property-owners, guests, and employees.
  • Assisting guests, residents, and employees with vehicle pull-outs, jump-starts, vehicle-unlocks, intrusion alarms and motor vehicle accidents.
  • Consistently providing a very high level of customer service.
  • General resort safety.
  • Fire, Rescue and EMS response.
  • Enacting general emergency procedures.
  • Making critical or difficult decisions in urgent situations and/or with limited information.
  • Coordinating response and responding to fire and medical emergencies with the local fire authority and EMS provider.
  • Using and Directing use of resort and county radio systems.
  • Familiarity of emergency and law enforcement services.
  • Notifying appropriate public service partners.
  • Adapting to wide variety of dynamic situations.
  • Managing and resolving tier-two (transferred from other departments) customer service issues.
  • Enforcing all Beaver Creek road, animal and property regulations.
  • Ensuring the proper and lawful use of all Vail Resorts properties.
  • Responsibility for bank deposits.
  • Traffic control and pedestrian safety on roadways within the resort and coming into the resort.
  • Detecting, mitigating and/or reporting any safety problems or misuse of company property.
  • Investigating incidents.
  • Writing and filing reports.
  • Developing and conducting shift training.
  • Regularly and consistently attending meetings and trainings during the work day.
  • Occasionally attending meetings and trainings outside of the regular work week.
  • Additional duties may include but are not limited to: inspecting AEDs, managing and/or making keys, restocking first aid kits, updating locks and keys and more.
  • Other duties as assigned.



  • Current Firefighter 1-required
  • Current Firefighter 2-within one year of hire
  • Colorado or National Registry EMT-Basic or higher certification - required
  • Current CPR for Healthcare Provider - required
  • Current Hazardous Materials Operations - Required
  • Able to obtain NWCG Wildland Fire Fighter Red Card certification –required
  • Able to communicate effectively in English, both written and verbal
  • Great interpersonal skills - required
  • In-person interviews
  • Cover Letter and Resume - required
  • Driver Operator Certifications - preferred
  • Hazardous Materials Technician or higher levels of Hazardous Materials training - preferred
  • NWCG Wildland higher levels of training - preferred
  • Must be able to work outside in all weather conditions
  • Must be able to work weekends, holidays and evenings
  • 48/96 hour shift


The budgeted range starts at $20.00.  Actual pay will be adjusted based on experience.


The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 284852

Nearest Major Market: Denver