Product Sales Manager

Date:  Apr 13, 2024

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Product Sales team is no exception to creating this experience of a lifetime. Responsible for managing product and service sales operations, Product Sales Managers are devoted leaders committed to staff development and guest experience.


Job Specifications:

  • Housing: Available
  • Location: Keystone, CO
  • Expected Pay Range: [[$59,000.00 - $65,000.00 + annual bonus]] 
  • Shift & Schedule Availability: Full Time / Year Round
  • Skill Level: Advanced


Job Responsibilities:

  • Oversee all product sales operations such as staffing, training, payroll, budgets, inventory, equipment, and volunteer programs; collaborating with other departments as necessary
  • Manage teammate performance and behavior to provide meaningful feedback and direction, including recognition, correction action or escalations if necessary
  • Maintain quality of product sales and guest service, assisting with guest questions, comments and complaints ensuring timely resolutions
  • Maintain knowledge of and adhere to all applicable laws, regulations, and company policies
  • Participate in leadership forums providing feedback and input on operations, training, and continuous improvement opportunities
  • Other duties as assigned


Job Qualifications:

  • High School Diploma or GED Equivalent required; some college preferred
  • 3-5 years’ supervisory experience in a related field preferred
  • Strong computer skills including Microsoft applications
  • Flexibility to work both inside and outside with exposure to the elements
  • Must be able to communicate fluently in English


The expected pay range is $59,000.00 - $65,000.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  500937
Reference Date: 03/15/2024 
Job Code Function: Product Sales/Scanning 

Nearest Major Market: Denver