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Manager, Bighorn Steakhouse, Keystone Lodge

Date:  Nov 23, 2021
Location: 

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round (11-month)

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

 

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com


The Food and Beverage (F&B) Organization is comprised of over 300 different restaurants that share a commitment to bringing excellence to mountain dining as part of the overall ski experience. We believe that F&B leaders should possess a strong working knowledge of the front and back of house supported by best-in-class central programs, training and support. As such, our in-resort Manager level F&B leaders are responsible for the entire restaurant operation, including front and back of house as well as help direct banquet events and staff. The Manager is responsible for executional excellence in both guest and employee experience.


Job Responsibilities:

  • Sets the example for all other staff for service standards, menu knowledge, wine and beverage education, and overall service excellence.
  • Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and maintaining daily logbook.
  • Understand completely and implement all policies, procedures, standards, specifications, guidelines and training programs for Hospitality.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Make employment and termination recommendations consistent with Company guidelines for review.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop staff in all areas of restaurant and professional development.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Ensures all equipment is kept clean and kept in excellent working condition through personal inspection, timely work-order submissions and by following the restaurant’s preventative maintenance programs.
  • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Fully understand and follow all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
  • In the absence of the chef, oversees kitchen personnel; coordinates their assignments to ensure economical & timely food production.
  • Executes menus in conjunction with the Hospitality F&B Executive Chef; trains team on corresponding recipes and oversees the preparation of those recipes.
  • Accurately schedules staff to business level based on forecast and labor cost objectives.
  • In the absence of the chef, orders and maintains inventory control of restaurant kitchen products.
  • Conducts necessary self-audits as needed and in a timely manner.
  • Other duties as assigned


Job Requirements:

  • Minimum 5 years of restaurant experience with at least 1 year at a managerial level
  • High school diploma or equivalent
  • Leadership, problem-solving and multi-tasking skills
  • Working knowledge of MS Office Suite
  • Communication and customer service skills
  • Must be able to lift and carry 40+ lbs.
  • TIPS certification required within 30 days of employment
  • Serve Safe Food Protection Manager certification required within 30 days of employment


Preferred:

  • Bachelor’s degree or equivalent

 

This is an 11 month position and you will be required to take 2 weeks off between seasons.

 

The budgeted range starts at $50,000-$60,900 + annual bonus.  Actual pay will be adjusted based on experience.
 

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 366690


Nearest Major Market: Denver