Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
We're looking for a kindred spirit who will be inspired to create dynamic, strategic and leadership for hotel operations of Kindred Resort, a new, elevated luxury property located at the base of Keystone Resort in Colorado.
Kindred Resort is a visionary development with a mission to be the most welcoming luxury hospitality experience through extreme kindness and active excellence. Embedded in the resort experience is a passion for the outdoors and creating connection between guests, employees, and community. Our goal is to spark elevated experiences that welcome all kindred spirits.
Vail Resorts is a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Job Summary:
We are seeking a highly organized and service-driven Hotel Manager to support the successful launch and ongoing operations of our new luxury hotel. This pivotal role provides cross-functional support to all departments, ensuring excellence in hiring, onboarding, training, compliance, and employee experience.
The Hotel Manager will work closely with department heads to coordinate pre-opening activities, implement brand and operational standards, and foster a positive, performance-driven culture. This role also delivers ongoing administrative and tactical support, helping to optimize day-to-day operations and maintain seamless communication across all areas of the hotel.
Ideal candidates will bring strong leadership, exceptional organizational skills, and a passion for creating a world-class employee and guest experience.
Job Specifications:
- Outlet: Kindred Resort
- Expected Pay Range: $70,000 - $80,000 + annual bonus, Actual pay will be adjusted based on experience
- Shift & Schedule Availability: Full Time / Year Round
- Expected Start Date: July 1, 2025
Job Qualifications:
- Experience working with Vail’s systems and departments
- Able to fully support reading, writing, conversations and training in both English and Spanish.
- Intermediate Excel - required
- Detail oriented on assigned tasks and the ability to follow through to a conclusion
- Strong communication skills
- Ability to take ownership of projects and drive production through completion
- Ability to work successfully in a strong team environment
- Ability to learn new systems quickly - required
Pre-Opening Responsibilities – Hotel Manager
- Support recruitment efforts across all departments, coordinating interviews and hiring logistics
- Lead onboarding and orientation programs to ensure alignment with brand culture and service standards
- Develop and implement training schedules in collaboration with department heads
- Ensure compliance with local regulations, licensing, health & safety, and brand policies
- Assist in setting up administrative systems, SOPs, and internal communication processes
- Coordinate interdepartmental pre-opening checklists and timelines
- Support procurement tracking and operational readiness across all functional areas
- Help establish employee engagement initiatives and workplace culture programs prior to opening
Post-Opening Responsibilities – Hotel Manager
- Internal Guest Service Excellence
Partner with the General Manager to ensure an exceptional service culture for all internal team members across departments.
- Team Performance & Development
Monitor and support team member performance through supervision, scheduling, coaching, evaluations, and professional development. Recognize and reward achievements to foster engagement and morale.
- Recruitment & Onboarding
Lead recruitment and interview processes, including international hiring efforts. Manage onboarding tasks such as credential setup in Kindred’s systems, I-9 verification, training assignments, and RockResort/Kindred Orientation
- Training & Compliance
Oversee ongoing training initiatives to maintain brand standards and regulatory compliance. Ensure a clean, safe, and compliant work environment throughout all operational areas.
- Employee Engagement & Recognition
Support all employee recognition programs and actively contribute to a positive workplace culture. Serve as a resource for team members across departments, ensuring timely communication and follow-up.
- Administrative Support & Reporting
Prepare and generate required operational and HR reports. Provide accurate and timely information to Front Desk, Guest Services, and Accounting teams.
- Guest Experience Leadership
Serve as a visible and engaged presence on the property, creating a “WOW” experience from first guest contact through their stay. Set the tone for world-class service at every interaction.
- Operational Support & Flexibility
Support all departments with tactical and administrative needs. Maintain workplace standards and assist with daily hotel operations as needed, including weekends and holidays.
- Communication & Responsiveness
Respond to internal and external emails and inquiries within 48 hours. Promote a collaborative and service-oriented work environment through clear and consistent communication.
- Other Duties
Perform additional responsibilities as assigned to support the smooth and successful operation of the hotel.
The expected pay range is $70,000 - $80,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 508606
Reference Date: 05/24/2025
Job Code Function: Leadership
