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General Manager, Ski Tip Lodge

Date:  Jan 15, 2022
Location: 

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
 

The General Manager of the Ski Tip Lodge oversees the lodging operations of the bed and breakfast as well as the fine dining restaurant operations. This former 1800s stagecoach stop, one of Keystone’s oldest buildings, has been transformed into a cozy bed and breakfast.  Dining guests of the Ski Tip Lodge experience a rotating four-course dinner menu and thoughtful service that continually receives rave reviews.  As a 6-time recipient of the OpenTable top 100 restaurants, the Ski Tip delivers one of the best dining experiences in the state of Colorado.

 

Responsibilities:

  • Lead and develop a team of hospitality professionals to maintain the long standing tradition of service excellence.
  • Guide and support all facets of the operation to insure that an “experience of a lifetime” is delivered to each and every guest.
  • Be passionate about the hospitality industry and when necessary, lead change to keep the operation competitive in the market and current with industry trends in an effort to exceed guest expectations.
  • Exhibit keen financial acumen, proactive planning and strategic marketing of the Ski Tip lodging and dining programming to drive profitability
  • Inspire your team to have a desire to be the best at what they do both individually and as a collective
  • Collaborate with other resort leaders to align the Ski Tip  Lodge with Keystone and Vail Resorts direction and initiatives
  • Actively participate in resort and F&B leadership meetings
  • Develop and empower fellow members of the Ski Tip supervisory team
  • Operate business in a manner to perform to or exceed budgeted margins
  • Regularly meet with Ski Tip stakeholders, in both group and 1:1 settings, to present, verbally or with visual presentation, the performance and direction of Ski Tip operations.
  • Work independently or as a member of a team to meet or exceed established goals and deadlines
  • Adhere to and enforce all company policy, procedure and guidelines.
  • Insure that all reporting requirements for the entire operation are submitted ahead of the deadline
  • Enroll the operation, yourself, staff and resources in the participation of resort and local festivals/ events to enhance the value of the event, increase attendance and market the Ski Tip Lodge.
  • Other duties as assigned or as business grows / develops.

 

Qualifications:

Required:

  • College degree or equivalent work experience
  • Minimum 3 years in a management/supervisor role
  • Minimum 3 years hotel front of house hospitality experience
  • Minimum 3 years’ experience in a Fine Dining establishment
  • Minimum 2 years with full budgetary responsibility for an operation
  • Minimum 1 year experience with maintaining restaurant reservation management systems
  • Computer proficient
  • Ability to read hospitality financial statements
  • Communicate easily and fluently in English
  • Willingness to work holidays and weekends as necessary

Preferred:

  • Communicate easily in Spanish
  • High level of knowledge and experience with fine wine and spirits
  • Experience with LMS, all Microsoft office software applications, InfoGenesis, - strongly preferred
  • High level of knowledge and experience with fine wine and spirits

 

The budgeted range starts at $77,000 - $97,700 + annual bonus.  Actual pay will be adjusted based on experience.

 

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 

 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 390671


Nearest Major Market: Denver