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Front Desk Agent - Housing Available

Date:  Mar 17, 2023

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary

Join a team where you can reap the benefits of being a part of two world class companies: Vail Resorts, one of the world’s 50 most innovative companies as named by Fast Company, and Hyatt where ‘We care for people so they can be their best’. The Hyatt Place Keystone is an upscale select service hotel just steps away from the base of Keystone Ski Resort.


As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, front desk associate is a great starting point with huge potential for upward mobility.


Job Specifications

  • Housing: Accepting Applications
  • Outlet: Hyatt Place Keystone
  • Expected Pay Range: $20.00 - $22.03
  • Shift & Schedule Availability: Full Time, Year Round
  • Skill Level: Entry to Intermediate



Job Responsibilities

  • Work face to face with customers
  • Check guests in and out
  • Answer phones
  • Handle all customer needs
  • Maintain a professional appearance and demeanor at all times
  • Help resolve discrepancies with guest bills
  • Assist with valet duties
  • Assist in food service responsibilities including kitchen prep, bussing, cleaning, bartending, making specialty coffees and menu items.
  • Assist with banquet and convention set up and service
  • Other duties as assigned


Job Requirements

  • High school diploma or GED
  • Six months experience as a Gallery Host at Hyatt Place or similar front office experience                
  • Schedule flexibility - must be able to work any shift including weekends and holidays
  • Must be able to communicate fluently in English
  • Friendly, strong people skills
  • Somewhat strong computer skills
  • Must be 21 years of age
  • Valid driver’s license


The expected pay range is $20.00 - $22.03. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 492670

Nearest Major Market: Denver