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Catering and Conference Services Manager

Date:  Jun 23, 2022
Location: 

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

 

Vail Resorts currently requires all employees across North America to be vaccinated for COVID-19

 

Job Specifications: 

  • Housing: Not Available 
  • Outlet: Breckenridge and Keystone Conference Centers
  • Shift & Schedule Availability: Full Time / Year Round
  • Other Specifics: Remote (On-Site preferred)
  • The budgeted range starts at $45,000 - $55,250.  Actual pay will be adjusted based on experience.

 

Job Summary:

The Catering and Conference Services Manager will plan and service groups and weddings within Breckenridge Resort and Keystone Resort! This position could be remote but in resort is preferred.

 

Job Responsibilities:

  • Improve food and beverage revenue to the Resorts through strong product knowledge, selling skills and client upselling techniques.
  • Utilize an in-depth knowledge of all areas of the Resort as well as outside vendors used by the department as related to group functions including the capabilities, procedures, policies and pricing. Maintain professional working relationship with food and beverage managers, departments within the Resorts and outside vendors.
  • Service groups as business levels demand.
  • Work with clients to ensure that the function is expertly planned and have contact with client once in house to ensure any requests or problems are resolved.
  • Supervise collection of pre-payment for all groups prior to their arrival.
  • Keep client aware of time frames for resume/BEOs to be completed, signed and returned 45 days prior to arrival for distribution no later than two weeks out.
  • Develop and maintain integrity with clients, in house departments and vendors, improving profitability and guest service.
  • Take ownership to ensure that group leaders are comfortable with the resort and knowledgeable about our product, personnel and responsibilities.
  • Catering and Conference Services Manager may need to be available via cell phone or in person while their group is in resort, understanding many events will occur in the evening after hours and on weekends.
  • Other duties as assigned

 

Job Qualifications:

Required:

  • Strong, effective and timely verbal and written communications skills
  • Good listening abilities
  • Attention to detail
  • Positive attitude
  • Flexible work schedule
  • Ability to work under pressure
  • Ability to follow multiple SOPs
  • Ability to stay organized while managing multiple groups simultaneously, sometimes a few per week

Preferred:

  • Two years Conference/Catering services management experience including weddings
  • Two years hotel/lodging experience
  • Delphi.FDC experience
  • Social Tables experience

 

The budgeted range starts at $45,000 - $55,250.  Actual pay will be adjusted based on experience.

 

Job Benefits:  

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Vail Resorts has implemented a mandatory COVID-19 vaccine requirement as a condition of employment, effective Nov. 15, 2021. We will provide accommodations or exemptions where legally required based on the relevant state and federal laws and regulations in each of our locations.

Requisition ID 445227


Nearest Major Market: Denver