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Assistant Property Manager, Keystone

Date:  Jan 14, 2022

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Join us now and receive an end-of-season bonus!


Job Summary: 

Keystone Resort Property Management is the premier property management company in Keystone Resort, providing comprehensive management services to homeowner associations as well as individual homeowners renting their units on a short term basis. An Assistant Manager in our Property Management department is responsible for supervising day to day operations of maintenance staff at assigned property. 


Job Responsibilities: 

  • Review Critical Priority Report, review “ready” status of team for auto assignment, review response times of work assigned to field, check IQTrac multiple times per day for any work that could not be auto assigned to ensure work is being done. 
  • Walk properties to ensure cleanliness and maintenance standards are being met – staff checklists should be used. 
  • Respond to work orders assigned in IQTrac /owner inquiries/Guest Service calls/etc, troubleshoot and apply situational evaluation before calling service department/contractor. 
  • Overseeing timesheets and payroll for hourly employees. 
  • Communicate with homeowners and HOA members as directed by Property Manager(s). 
  • Organize and direct staff on special projects as assigned by Property Manager(s). 
  • Accurate and timely billing of homeowner association and homeowners. 
  • Assist daily in supervising building and area upkeep, ordering and maintaining materials and supplies. 
  • Training and motivation of staff, hourly staff scheduling. 
  • Billables / timesheets, staffing adjustments to manage within budget. 
  • Effective end of day communication to night ops regarding any outstanding issues. 
  • Maintaining proper supply levels and storing appropriately (organized).  Notifying the proper person when supplies are low or broken.  
  • Review key GX data points and discuss with staff. 
  • Weekly or bi-weekly participation in inventory process of operating supplies. 
  • Audit key security and adherence to established procedures. 
  • Attend weekly meeting with Building Maintenance. 


Job Qualifications:



  • Minimum 2 years previous management experience, preferably in Property Management 
  • Understanding of daily association operations including scheduling, payroll, and project management 
  • Excellent verbal and written communication skills 
  • MS Office proficient 
  • Excellent organizational/time management skills  
  • Flexible schedule, including weekends and holidays 



  • Customer service experience 
  • Bilingual ability 


The budgeted range starts at $18.00 - $24.31.  Actual pay will be adjusted based on experience.


The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 400027

Nearest Major Market: Denver