Senior Manager - Rental/Retail

Date:  Sep 12, 2025
Location: 

South Lake Tahoe, CA, US

Company:  Heavenly Mountain Resort
Shift Type:  Year Round

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
     

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Job Summary:
Manages all operational functions of a collection of rental and retail stores within a geographical location smaller than a region. Oversees store management in attaining maximum profitability and productivity. Implements and maintain company policies for stores within an area. Conducts recruiting,hiring, training, coaching and appraisals of store management positions. Establishes store level expectations and guidelines. Assist store managers in evaluating sales trends and create methods for sales growth.

Job Specifications: 

  • Starting Wage: $77,049 - $90,000 + annual bonus
  • Employment Type: Year Round
  • Shift Type: Full Time hours available
  • Minimum Age: At least 18 years of age
  • Housing Availability: No

 

Job Responsibilities:
  • Manage operational budget striving to achieve and exceed store contribution budget
  • Recruit, hire, train and develop leaders within organization
  • Create a rewarding environment; generate a team atmosphere
  • Oversee all store operations in assigned area on a daily basis
  • Be a role model and administer company policies and procedures
  • Establish store level expectations and guidelines
  • Conduct performance appraisals and coach staff on a regular basis
  • Conduct disciplinary actions as needed
  • Assist the managers in evaluating sales trends and create methods for sales growth
  • Monitor inventory control and meet inventory goals
  • Communicate any ideas or issues with the Regional Manager
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Enforce and train staff on loss prevention policies and techniques
  • Conduct weekly manager meetings to reinforce area, regional, and company goals
  • Set goals for all team members
  • Reward and recognize employees
  • Approve all expenditures

 

Job Requirements:

  • Self-motivated with the ability to multi-task
  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment
  • Organization and planning skills
  • Strong operational skills in a customer-service environment
  • Team-building skills
  • Excellent communications skills both written and verbal
  • Knowledgeable of customer service and sales techniques
  • Ability to handle confidential and sensitive information
  • 5 years multi-store management experience in the retail industry (preferred)
  • 5 years of direct supervisory experience
  • Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint
  • Bachelor's Degree, or equivalent work experience
  • English fluency

 

The expected pay range is $77,049 - $90,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  511579
Reference Date: 09/13/2025 
Job Code Function: Store Operations
  


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