Assistant Manager - Heavenly

Job Summary: 

The assistant manager of Heavenly will oversee the operations of a high volume, seasonal rental operation as well as two small retail operations. The assistant manager is a key holder and acts as manager-on-duty in absence of other management presence. They are responsible for overseeing all aspects of retail/rental operations and directing the day-to-day routine work of a larger group of associates and supervisors. Responsible for maintaining business standards and has increased decision-making authority. Also, the Assistant Manager fulfills day-to-day work responsibilities for the organization as needed. (Key Holders: have an Alarm code, hold Keys and can open and close registers)

Job Specifications: 

• Starting Wage: $25.00 - $32.14 /hr
• Employment Type: Year Round 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: Yes  

Job Responsibilities: 

Day to day task will often include:

• Responsible for Training and Maintaining Safety Standards for both guests and employees 
• Managing a team of up to 65 frontline staff and leadership team of 10-15 employees
• Managing through uncertainty and change positively
• Providing consistent and direct feedback, coaching and guidance to team members.
• Attend Assistant Manager meetings and communicate information to staff and managers
• Responsible for monitoring rest and meal breaks.  
• Be energetic, motivated, and possess the ability to multi-task.
• Driving professional development in yourself as well as others
• Designing, executing and tracking training plan for associates starting with their first day
• Ensuring department and staff have all necessary supplies
• Create a rewarding environment in which to work, generate a team atmosphere *Participate in and help plan the fun!
• Identifying sales opportunities and create plans accordingly
• Protect company assets through loss prevention techniques. Managing inventory of rental and retail product.
• Responsible for monitoring rest and meal breaks.  
• Communicate ideas or issues with Store and Regional Managers
• Manage operational budgets and payroll
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Administrative duties
• Other duties as assigned

Job Requirements: 

• Proficient in Microsoft Office applications
• Excellent communications skills both written and verbal
• Minimum 2 years leadership experience
• 2 years in retail or rental experience
• Knowledge and passion for talent development
• Self-motivated with the ability to multi-task
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests
• Familiarity with rental and retail POS system – preferred
• 2 years resort and/or ski & snowboard experience -preferred