Senior Sales Manager

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

As a Senior Sales Manager at our organization, you will play a crucial role in leading the Summit County sales team with an enterprise-wide mindset that aligns with Vail Resorts' Sales vision and mission. Your responsibilities will encompass contributing to developing strategic priorities, demonstrating self-awareness, providing exemplary leadership engagement, and applying critical thinking to position the business for success on an enterprise scale. You will be instrumental in exceeding team goals, managing complex sales opportunities, fostering self-development, and promoting cross-functional collaboration. The ideal candidate will exhibit agility, adaptability, and a proactive approach to change, entrepreneurial thinking, initiative, and a solid team-oriented mindset.

Job Responsibilities:

• Build and strengthen relationships with existing and new customers to enable future booking activities, including sales calls, entertainment, FAM trips, client events, trade shows, etc. to drive future sales.
• Be familiar with the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc., and know how to sell against them.
• Execute incoming group sales lead conversion process, including evaluating, qualifying, and quantifying material leads, engaging with clients, and developing timely proposals while working with internal stakeholders to meet and exceed customer preferences while following Vail Resort’s specific advance commitment strategy.  Contract group business using strong negotiating skills and creative selling techniques.  
• Provide customer intelligence in evaluating market economic trends, competitors' strengths and weaknesses, supply and demand, etc., and know-how to sell against them and may lead to changes in sales strategy to meet or exceed customer expectations.
• Maintain and analyze accurate data within the assigned market for all products sold. Track account activity within the market in FDC and update and maintain contact information to ensure our database is accurate.  Responsibility for internal system support, including maintenance, training, and development.
• Support and execute strategic plans that drive business growth and align with organizational goals while demonstrating a deep understanding of the business, industry, and market trends.  Develop and implement go-to-market sales and marketing plans within assigned markets and subsequently carry through to execution, measurement, and optimization.
• Build and maintain strong connections with team members, peers and stakeholders fostering collaboration and synergy, while promoting inclusivity and innovation within the team and organization.  Create a culture of excellence, accountability, and teamwork.  Hold team members accountable for business development and driving business.
• Embrace and lead organizational enterprise mindset for driving change, adapting strategies to evolving market conditions.
• Achieve and exceed team and individual goals, which include revenue and competency targets. Work with the sales teams to evaluate and close the best opportunities based on market conditions and Resort needs.
• Other duties and support of other departments may be required.

Job Qualifications:

• 4-year degree recommended
• Proven success in a similar role and environment.
• Combination of education and sales training may also be considered
• Minimum 2 years’ experience in a destination resort sales role
• 2 years’ experience in managing staff at a supervisory level
• Proficiency with Microsoft Office Suite (Outlook, Work Excel, PowerPoint) and SharePoint
• Experience within Delphi FDC (training will be provided to the right candidate.)

• Proficient in spoken and written English

• Physical location in Colorado and within a commutable distance of Summit County 
• Flexibility to travel and/or work within the resorts as needed 
• Flexibility to work evenings and weekends as needed, based on business demands
• Phone required for client-facing roles – phone plan is available (candidate must either opt into company plan or assume responsibility for a business phone solution.)
  • Company-use IT Technology Kits are provided for job requirements. Any additional items will be at employees’ expense.  IT Technology Kits include:  Dell laptop and charger, wireless mouse, headset, Vail Resorts branded backpack 

Job Requirements:

• Exhibit a strong desire to be the best with demonstrated results 
• Hold others accountable to be their best and achieve 
• Engage employees in our shared vision, clarify goals and clearly communicate the road map for success
• Excellent organization, negotiation, and communication skills.
• Ability to consistently manage multiple priorities.
• Maintain strong relationships to deliver strong results. 
• Able to influence and work with a wide range of stakeholders. 
• Flexible schedule based on business needs, some travel will be required (tradeshows, client events, site tours).
• You value diversity and take pride in building a team with diverse thoughts, perspectives, and expressions.

Additional ways that Vail Resorts Invests in you:

• Hybrid work schedule
• Flexible Time Off 
• Health, dental, vision insurance
• Mental Health Resources
• Employee Assistance Program 
• Tuitions grant program - Epic Promise 
• Season pass to Vail Resorts
• Retail discounts
• Food & Beverage discounts at resort locations

The expected Total Compensation for this role is $68,600-$75,000 + annual bonus. Individual compensation decisions are based on a variety of factors.
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  507778
Reference Date: 03/24/2025 
Job Code Function: Sales