Retail Operations Analyst

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:
We are seeking a detail-oriented and analytical Operations Analyst to join our Retail & Rental division. This role is pivotal in enhancing operational efficiency by analyzing and presenting data related to overall store operations including store footprints, operations modeling, labor efficiency, operational costs, capital planning among other aspects of the business. The ideal candidate will possess strong data collection and synthesis skills, enabling the preparation of executive-level presentations in order to help drive divisional decision-making surrounding Retail, Rental and My Epic Gear.

Job Specifications:

• Starting Wage: $56,485.00 - $74,518.63
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Housing Availability: No

Job Responsibilities: 

Data Collection & Analysis:

• Gather and analyze data related to labor usage, labor efficiency, operational costs, and scheduling.
• Create and improve upon store footprint tracking. Communicate and present data on performance and
• improvement opportunities.
• Develop and maintain operational trackers and databases to monitor store operations.

Labor Scheduling & Efficiency:

• Partner with workforce management and operations partners to provide labor schedule analyses in order to
• optimize staffing.
• Identify trends and areas for improvement in labor allocation and productivity.

Operational Cost Management:

• Analyze operational expenses to identify cost-saving opportunities.
• Collaborate with management to implement cost-reduction strategies without compromising service quality.

Leadership Reporting:

• Support in preparation of data-driven reports and presentations for senior level leadership.
• Translate complex data into actionable insights and recommendations.

Database & Tracker Management:

• Build, monitor, and update databases and operational trackers associated with all store operations.
• Ensure data integrity and accuracy across all reporting tools.

Cross-Functional Collaboration:

• Work closely with VRR analytics team, senior operational leaders, Workforce Management department,
• regional operations leadership, Human Resources, and Finance teams to align operational strategies.
• Participate in cross-departmental projects aimed at improving overall operational efficiency

Job Requirements:

• Bachelor’s Degree in Business Administration, Operations Management, or a related field.
• At least one year of experience in operations analysis within the retail or rental industry preferred.
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, macros) and Outlook.
• Experience with Microsoft PowerPoint and Word.
• Familiarity with labor management and scheduling systems.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills, with the ability to present complex data clearly.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong attention to detail and organizational capabilities.
• Experience in the ski industry or seasonal retail operations preferred.
• Knowledge of process improvement methodologies preferred.
• Familiarity with retail systems and retail POS systems preferred.
  

The role you are being hired into requires further background check clearances by the State of Pennsylvania, which will need to be completed before you can begin work. For more information on the clearances, click here.

The expected Total Compensation for this role is $56,485.00 - $74,518.63. Individual compensation decisions are based on a variety of factors.
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.  Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  508990
Reference Date: 06/04/2025 
Job Code Function: Store Operations