Senior Business Analyst Manager

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

We are seeking an experienced Senior Business Analyst Manager to join our agile project delivery team. This role will serve as a people leader for business analysts and quality assurance testers. Reporting to the Director of Project Management, this role will be accountable for designing and implementing agile processes for their functions, while also developing talent within their team. Successful candidates will be capable of effectively leading a large team operating within a complex eco-system and demanding portfolio.

Drive Value: Set high expectations for individual contributors and develop best practices

• Manage business analyst and quality assurance team members, setting expectations for high performance and continuous improvement.
• Design and monitor best practices for business analysts: stakeholder engagement, use case analysis, requirement definition, mockup designs, and scope negotiation.
• Oversee testing procedures and quality assurance standards: test plan development, execution of test cases, regression analysis, and end-user documentation.
• Take bold steps to enhance current processes and develop methods to track results over time, soliciting constructive feedback from cross-functional teams.

Serve Others: Develop an agile team that delivers with the rhythm of the business

• Guide delivery teams through change adoption and explain “the why” for key decisions.
• Build trust with peers and teams, managing tension between varying viewpoints and stakeholder interests to achieve maximum value for the business.
• Be out-front to help business analysts plan for discovery and project initiation effectively.
• Dive deep into project details and provide targeted recommendations to unblock teams.
• Collaborate with program managers, project managers, and developer managers to establish ways of working in a matrixed organization.  

Do Good: Take a person-centered approach to team development and recruitment  

• Mentor and coach team members to develop skills suited for their role and career goals.
• Think critically about roadmaps, prioritization, and resource capacity to identify staffing needs. Recruit and onboard new employees and contractors with a strong cultural fit.

Do Right: Adhere to guiding principles and policies that protect the company

• Ensure solutions adhere to the software delivery lifecycle and satisfy SOX and PCI requirements for the organization
• Ensure candid communication about potential risks, collaborating with the delivery team to identify options and advising leadership of mitigation tactics.

Have Fun: Demonstrate passion for helping teams connect with their purpose and enjoy their contributions 

• Identify opportunities to connect virtually and in person to celebrate project accomplishments
• Share feedback from stakeholders with the team, helping them to understand the positive impact of their collective contributions

Be Inclusive: Welcome new team members and encourage a culture of belonging for all team members

• Attend diversity, equity, and inclusion training and company sponsored events, as available
• Acknowledge the importance of inclusivity in software design decisions

Be Safe: Create a team culture focused on psychological safety and trust

• Lead through persuasion and value versus role authority, empowering team members to express their viewpoints
• Focus on team health trends and implement action plans for major challenges

Job Requirements

• 5+ years as a Senior Business Analyst with increasing responsibility
• 3+ years of people leadership experience and scaling teams to meet business demands
• Adept as using MS Office, Visio, PowerPoint, JIRA, Confluence, and prototyping tools
• Experience in MS Development Technologies, including VB6, .NET, SQL Server, SSRS, SSIS, etc.
• Requirements gathering and documentation skills
• Process and technical writing skills
• Ability to work on multiple projects/tasks simultaneously
• Proven organizational and time management skills

The expected Total Compensation for this role is $117,000 - $150,000 + annual bonus. Individual compensation decisions are based on a variety of factors.
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.  Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  505923
Reference Date: 11/06/2024 
Job Code Function: Applications  
Job Type: [[JobType]]