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Workforce Management Director

Date:  Sep 14, 2021

Broomfield, CO, US

Company:  Vail Resorts
Shift Type:  Year Round

We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at www.vailresortscareers.com


The Workforce Management Director will lead our strategy and Workforce Management COE to transform our approach to utilization of our global 45,000+ employee workforce, creating multi-million dollar structural labor efficiencies while at the same time elevating both our employee and guest experience. 

In your first year as the COE leader, you will deliver a proof-of-concept schedule optimization ecosystem (people, process, technology) at two of our largest resorts and establish process, capability and culture across our North American 34 resort network to achieve labor cost optimization goals this coming winter season.

Once successful, you will lead the expansion of our workforce management platform and ecosystem to deliver the full business and financial value of workforce optimization across all 37 resorts and grow our future-focused Workforce Planning capabilities accordingly.

Long-term, we believe optimizing our workforce will provide a key strategic unlock to deliver on our mission: to create an Experience of a Lifetime for our employees, so that they can in turn, provide an Experience of a Lifetime for our guests.


The Workforce Management COE Director will:

  • Develop and execute our seasonal workforce management strategy, process, and systems
  • Build and lead a team of data-driven, highly influential workforce management subject matter experts that own and optimize our workforce management ecosystem
  • Build a culture of resource efficiency and labor cost optimization; directly influencing business leaders
  • Build a long-term continuous improvement portfolio of labor optimization opportunities
  • Leverage data-driven insights to drive opportunities for labor management



  • 7+ years of workforce management or analytics, operations leadership, supply chain management, business intelligence, and/or program management experience.
  • Bachelor's degree in Business, Mathematics, Economics, Statistics, or other related field.
  • Demonstrated applied expertise and results in process design, optimization and continuous improvement [GB1] [SM2] 
  • Project management/change management experience
  • Demonstrated effectiveness in communication, interpersonal skills, relationship building, consulting, teamwork and leadership influence/impact
  • Experience leading and delivering results at scale in a large, geographically dispersed, multi-site, matrixed organization.
  • Ability to translate business and operational goals into actionable data analysis and insights to drive workforce related business decisions.
  • Demonstrated ability to effectively communicate complex analytics insights to non-technical audiences, including senior executive leadership
  • Demonstrated experience with analytics software

The budgeted range starts at $125,000 - $156,900 + annual bonus + equity.  Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 338548

Nearest Major Market: Denver