Broomfield, CO, US
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary:
Join a dynamic organization committed to delivering mountain dining experiences as an integral part of the ski experience. The Mountain Food and Beverage (F&B) organization encompasses over 260 diverse food and beverage experiences.
The Senior Director of F&B Experience & Innovation is an important leadership role in the Mountain Division F&B COE. This leader will lead a holistic, data-driven approach to the development and execution of our F&B strategy and tactics. This pivotal role combines operational expertise with strategic vision to drive revenue growth, optimize expenses, and create memorable guest and employee experiences.
An ideal candidate is a results-oriented leader with strong analytical acumen, a proven enterprise mindset, a high level of learning agility, deep operational expertise, and a passion for elevating both the employee and guest experience.
Key Responsibilities:
Experiential design and innovation
Collaborative design of differentiated local and regional dining experiences that enhance the overall mountain brand while leveraging the standards and scale of a large restaurant group
Drive centralized capital investment strategy and capital management with a focus on signature restaurant experiences, FF&E, and technology
Utilize food and beverage industry expertise to influence near and long-term strategies through ongoing research and application of industry trends, best practices, and technologies; lead a team culture focused on developing and applying industry expertise within the context of our mountain food and beverage business
Travel and in-resort presence to support execution, accountability, and development
Develop strategy and tactics through analytics and data-driven insights
Develop and implement actionable strategies informed by data insights to enhance operational efficiency and guest satisfaction
Work closely with F&B COE team members, matrixed partners and operational leaders to develop annual pricing and point of sale item maintenance strategies and tactics; Lead the implementation of pricing strategies, point of sale item maintenance and revenue management initiatives to achieve financial goals across all restaurant types within the portfolio
Critical participant in shaping the F&B Analytics & Insights current state capabilities and deliverables in a way that directly influences future tactics and strategy
Develop and maintain strategic partnerships, internally and externally
Collaborate cross-functionally to drive growth initiatives that align with the organization’s mission and goals through individual relationships, steering committees, and leadership team participation
Manage key relationships with Analytics & Insights, Finance, HR/Leadership Development, IT partners, and third-party vendors to drive alignment and delivery of operational strategies
Facilitate and support stakeholder alignment and accountability to key strategies among resort leaders, solicit feedback and apply in-resort perspective to enterprise approaches
Identify new partnerships, internal and external, in accordance with overall F&B vision to drive achievement of business results within the short and mid-range objectives of the line of business
Ownership of functional business execution and results
Deliver on KPIs of the business; understand and influence drivers of the KPIs, participate in risk assessment, develop and implement contingency reactions as needed
Lead with a high level of collaboration in the F&B COE team environment, given the interdependent nature of the work, especially with the Sr Director of Culinary & Beverage, Director of Operations Support and Sr Mgr of Program Management
Support divisional leadership as an active contributor and author of overall F&B business performance storytelling for executive audience
Develop F&B talent for the future of the business; foster a culture of excellence by building and mentoring a pipeline of future F&B leaders.
Experience required:
15+ years operational leadership experience in F&B, Hospitality or Travel & Leisure industry
Expertise leading a multi-unit portfolio of at least $100M in revenue and a range of business segments (e.g., quick service, fine dining, specialty, etc)
Progressive F&B leadership experience - demonstrated growth in direct responsibility within F&B operations
Experience leading an ancillary line of business within the context of a larger operation (e.g., food and beverage within a larger amusement park, cruise line, casino, hotel group, etc)
Command of front and back of house business management acumen – growth strategies and tactics, COGS management, labor management, etc.
Demonstrated capability to work with direct team, matrixed leaders, operational leaders and third-party partners to build and execute on common goals
Demonstrated ability to meet business objectives and create a shared vision of business strategy and tactics – ability to articulate business strategy, results and storytelling at a senior/executive level
Experience in developing and delivering artifacts (memos, presentations) to tell a business story and influence a diverse group of cross-functional and executive stakeholders
Large scale change management experience, such as enterprise technological implementations, etc.
Demonstrated success in fast-paced, high change business environment
Other requirements:
Ability to travel within our North American resort portfolio, especially in the winter season
High level of proficiency with Microsoft Office suite; Smartsheet experience preferred; systems knowledge with F&B point of sale required
Flexibility to work weekends, holidays and evenings when the operational and seasonal nature of the business requires
The expected Total Compensation for this role is $150,677 - $172,500 + annual bonus + equity. Individual compensation decisions are based on a variety of factors.
Job Benefits
Full Time roles are eligible for the above, plus:
Vail Resorts offers a ‘Hybrid’ work environment for Broomfield-based roles where employees must live within 50 miles of the Broomfield office and work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 506759
Reference Date: 01/20/2025
Job Code Function: F&B Support
Nearest Major Market: Denver
