Share this Job

Senior SuccessFactors Business Analyst (Remote)

Date:  Aug 3, 2022

Broomfield, CO, US

Company:  Vail Resorts
Shift Type:  Year Round

As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at

Job Specifications: 

  • Housing: Not Available 
  • Outlet: Corporate / Remote
  • Shift & Schedule Availability: Full Time / Year Round
  • The budgeted range starts at $75,285 - $113,000 + annual bonus.  Actual pay will be adjusted based on experience.


Job Summary:

  • The Senior SuccessFactors Business Analyst will be the primary contact responsible for supporting the implementation of new enhancements and general administration of our SuccessFactors cloud application. This will include oversight of the following modules:
    • Talent Management/Development (Performance Management, Goals, Succession Planning, Development Planning)
    • Compensation
    • Recruiting/Talent Acquisition
    • Onboarding
  • There will also be opportunities to support and get exposure to some of our other key HR cloud applications, including:
    • Learning Management System (Saba), primarily in support of Talent Development, Compliance, Health & Safety and other company directives and/or trainings
    • HR Service Delivery and Knowledgebase Platform (ServiceNow), primarily in support of HR Services and the associated HR Centers of Excellence (Payroll, Benefits, Employee Relations, etc.)
    • Employee-facing Digital App and website (Modo), primarily in support of our employee population and the various resort locations
    • Workforce Management (Legion), primarily in support of our managers and employees at limited resort locations.
  • The Senior Cloud Application Business Analyst will be part of a larger team of Cloud Business Analysts who will specialize in supporting one of the cloud applications above, in addition to exposure to other applications, with the goal of creating a high-functioning HR cloud applications business analyst team.
  • This role will partner closely with various Centers of Excellence (COE’s) in HR, including the Talent Development, Compensation, Talent Acquisition, and Shared Services teams, as the primary technology resource in IT for any SuccessFactors needs.


Job Responsibilities:

  • Open and track support tickets as needed and follow through with open issues reported from all business owners
  • Maintain system environments (Prod, Test, Dev), schedule and test upgrades or environment refreshes as necessary, or per contract with vendor
  • Administer regular production system support, including researching, diagnosing and resolving data integrity issues, system bugs, etc.
  • Support and provide ideas for continuous improvement by researching industry trends and best practices and providing recommendations for design and system configuration
  • Assist with managing the vendor relationship for the associated cloud application 
  • Assist with managing the external SAP implementation partner, including resourcing needs, budgeting, and overall oversight of any changes deployed by them
  • Manage vendor release process, including review and testing of new functionality; partner with business stakeholders to inform them of design changes/opportunities
  • Maintain priorities, be accountable for own work and manage expectations
  • Use standard techniques to elicit and document business requirements, effectively identify process inefficiencies and make suggestions for modifications
  • Manage testing process and go-live readiness
  • Collaborate with the Solutions Architect and other Cloud Application Business Analysts on project work that may integrate between one or more applications
  • Provide secondary coverage for other cloud applications, as needed
  • Other duties as assigned.

Job Requirements:

  • Bachelor’s Degree required
  • 3-4 years of Cloud system support required 
  • 2-4 years of supporting SAP SuccessFactors as a business or systems analyst required
  • Experience creating core BA deliverables (e.g. process maps, functional specs, test cases, etc)
  • Working knowledge of project management methodologies (e.g. Agile, Waterfall)
  • Attentive to detail, accuracy and committed to excellence and quality
  • Experience working with APIs and system integrations preferred
  • Works autonomously, knowing when to escalate and seek support


The budgeted range starts at $75,285 - $113,000 + annual bonus.  Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.  

*Remote work is currently permitted from British Columbia and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work remotely, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work at any time in its sole discretion.   

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 458410

Nearest Major Market: Denver