Remote Travel Consultant - Resort Reservations - Work from Home - Winter Seasonal - Corporate

As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at www.vailresortscareers.com. 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

Start Your Career Opportunity of a Lifetime at Vail Resorts: As an At Home Travel Consultant, you will book customized vacation experiences, including lodging and activities, for the guests of Vail Resorts’ renowned mountain resorts; via inbound calls from the comfort of your home.

Get Non-Traditional Perks, Benefits and Flexibility:  

• This is a Full-Time, Seasonal position  *Seasonal commitment date: April 2023
• Hourly base pay of $17.00 per hour, increasing to $20 in October 2022
  • Monthly Bonus and incentives awarded to top performers

*BONUS: $0 - $6+ additional per hour achieved by top performing employees

• Receive great BENEFITS, such as
• Complimentary season SKI PASS for you and dependent family members.
• DISCOUNTS on lodging, retail, food and beverage and transportation at select resorts.
• Accrue and receive PAID TIME OFF (PTO and Sick Time). 
• Paid Parental Leave for eligible mothers and fathers  
• Medical, dental, vision insurance and 401K, once 500 service-hours have been accumulated.
• Work from the comfort of your own home. No commute and more flexibility.
• Inbound calls only – no cold calling.

Develop Your Career Path: To assure At Home Travel Consultants are well versed and knowledgeable of Vail Resorts’ different resorts and experiences, team members will have the opportunity to participate in job-specific training that includes virtual and onsite property and activity tours.

Job Qualifications

• Must live within 3 hours driving distance from one of Vail Resort’s U.S. resorts & within a state Vail Resorts’ operates.
  • CA, CO, IN, MI, MN, MO, NV, NH, NY, OH, PA, UT, VT, WA, WI
• High school diploma or equivalent degree.
• Minimum 6 months of sales and service experience.
• Excellent communication and active listening skills, including the ability to speak, read and write fluently in English.
• Ability to work under pressure and maintain excellent accuracy and attention to detail.
• Ability of efficiently navigate multiple computer systems while speaking with customers.

Preferred Skills

• Ability to speak additional languages (Spanish); additional language skill compensation provided for written and verbal proficiency.
• Vacation planning experience a plus.
• Experience working on a base pay plus bonus and incentive compensation structure.
• Prior experience working and/or learning in a remote environment (from-home).

Technical Job Requirements:

Vail Resorts provides specific equipment required to perform this role; including virtual desktop terminal, keyboard and mouse, second monitor, telephone and headset, webcam, and Ethernet cable.

Final Candidates are required to provide the following services *prior to start date*:

• Dedicated landline phone (cellular phones, or VoIP phones are not permitted)
• High-speed wired internet connection (wireless & satellite internet are not compatible)

Schedule Requirements:   

This work-at-home position that requires candidates to be available to work various shifts throughout the week. Shifts will include weekend hours, evening hours and holidays.  Overtime may be required during peak business periods for full-time employees.

Opportunities include:

• Winter Seasonal position
• Eight-hour shifts
• Start as early as July 18th!!

The budgeted range starts at $17 - $20.  Actual pay will be adjusted based on experience.

The perks and benefits include

• Free ski passes for employees 
• 401(k) retirement plan  
• Accrued Sick Time 
• Discount lift tickets for friends and family 
• Free ski lessons 
• Discounted lodging, food (including $5 meals), gear, and mountain shuttles 
• Discounted bike haul & golf 
• Excellent training & professional development 

Seasonal Full Time roles are eligible for the above, plus…

• Critical Illness and Accident plans
• Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)  
• Free ski passes for dependents

Reach Your Peak at Vail Resorts.  At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.  
 

*Remote work is currently permitted from British Columbia and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work remotely, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work at any time in its sole discretion.   

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 439207