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Executive Assistant for Vail Retail

Date: Mar 14, 2019

Location: Broomfield, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Welcome to Vail Resorts. Reach Your Peak.

Job Summary: 


Provides Senior Executive-level administrative support to the Senior Leadership Team (SLT) for Vail Resorts Retail (VRR) with a demonstrated ability to accomplish goals and meet deadlines in a fast-paced work environment. A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside the company is imperative.


Drive Value: Strong organization skills and ability to switch gears at a moment’s notice.


  • The ability to work successfully in a team environment and manage multiple stakeholders and priorities while keeping abreast of business objectives, standards, and related information to maintain a comprehensive awareness of the organization.
  • Keen sense of urgency and ability to work independently on assignments with sound judgment, while displaying a strong sense of ownership, action, follow-up and customer-service to meet tight deadlines.
  • Strong working knowledge and adherence to all company policies, including those related to procurement.
  • Provide thorough and detail-oriented planning and support to Executive-level meetings and special events including planning, logistics, registration & participant assistance, materials, and note-taking, when requested.
  • Plan, schedule and coordinate corporate meetings and special events including conferences, Kickoffs, Buyer Meetings, Trade Shows, etc.; handling all related aspects for groups and individuals attending – including registration, organization and coordination.


Connect:  Act in a cordial and professional manner as a representative of the COO, VPs and VRR while maintaining a positive attitude in all interactions with staff, coworkers, guests and any other individuals encountered in the job.


  • Establish relationships and strong rapport with Executive Committee (EC), COO and VP’s business associates, assistants, and direct reports, creating a level of trust and confidence, acting with the utmost professionalism and discretion over the phone, through written communication and in person to accomplish requests and achieve goals.
  • Assist with the onboarding of new Corporate employees including collaboration with HR, IT, Office Services and Hiring Manager to ensure employees are set up.
  • Provide prompt and efficient customer service and information to guests, clients, business associates and employees.
  • Provide screening of incoming calls and correspondence, directing to others where appropriate.
  • Exercise a high level of sensitivity, discretion, tact and diplomacy in every-day dealings, entrusted with confidential information.


Serve Others:  Provide general support, handle administrative tasks, and serve as the office service representative for Retail and the SLT. Coordinates agendas, travel, meetings, preparing materials for presentation, among other tasks.


  • Oversee office support and management - from ordering supplies to space allocation and seating assignments.
  • Manage and prioritize COO and VP’s calendars, arranging and preparing for regularly scheduled meetings, conference calls and other appointments, taking initiative to reschedule appointments when necessary to adjust to calendar changes.
  • Maintain VRR Senior Leadership Team Calendar, while incorporating Retail and VRI Corporate and functional events.
  • Manage the COO & VP’s expense reimbursements and travel arrangements, in line with company policies.
  • Responsible for the documentation and administration of Mountain Money.
  • Assist with special projects and other work outside of traditional administrative tasks, when necessary.
  • Novatus Contract processing (obtain Legal and CAF approval/ signatures, distributing as directed, maintaining/ updating archives) for COO and VPs.
  • Utilize Coupa to create requisitions to generate POs for invoice processing. Arrange travel through Concur and on-site resort management.


Passion:  Organized, innovative, knowledgeable and forward-thinking when it comes to ensuring smooth workplace operations


  • A self-starter who demonstrates excellent critical thinking skills, good judgment and commonsense, as well as analytical and problem-solving skills




  • High School Diploma or equivalent  
  • Minimum of 5 -7 years progressive professional administrative experience, including reporting to a senior corporate executive or business owner.
  • Advanced proficiency of MS Office applications including: Word, Excel, PowerPoint and Outlook, Visio and Access to prepare or assist with creation of documents, agendas, presentations and meeting materials. 
  • Utilize Coupa to create requisitions to generate POs for invoice processing. Travel arranged through Concur and on-site resort management.
  • Clear and concise oral and written English language communication skills required, including proper grammar, spelling and e-mail etiquette.
  • Strong organizational skills, detail oriented and the ability to manage multiple priorities.
  • Excellent communication skills.
  • Given the retail industry this position may be required to work holidays/weekends/evenings.


Preferred Skills


  • Superior time management skills and proven ability to manage multiple tasks, competing and shifting priorities while effectively prioritizing time.


We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 166408

Nearest Major Market: Denver

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