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Director, Retail Applications

Date:  Nov 16, 2021

Broomfield, CO, US

Company:  Vail Resorts
Shift Type:  Year Round

We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at www.vailresortscareers.com


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

Job Summary:

The Director of Retail Applications is responsible for managing the portfolio of enterprise retail, merchant, and warehouse applications for Vail Resorts. The scope of this role includes business and technology strategy, vendor management, operational execution and support, and leadership of a dedicated team of system analysts. This individual plays an integral role in connecting the Vail Resorts Retail (VRR) line of business with the broader Information Technology organization, and in doing so, is an integral member of both the VRR Senior Leadership Team and the Mountain and Retail Technology Leadership Team.

Success in this role requires partnership with key stakeholders, inspiring and coaching the members of your team to reach their potential, strategic thought leadership, project delivery excellence, and production management oversight. Qualified candidates should have exemplary leadership traits, excellent verbal and written communication skills, technical acumen, and be life-long learners. This position reports to the Vice President of Mountain and Retail Technology.

Job Responsibilities:

  • Develop an understanding of our business and collaborate closely with stakeholders to identify and influence opportunities to drive business value through technology innovation
  • Drive prioritization and develop a strategic multi-year retail technology roadmap
  • Provide oversight for the maintenance, enhancement, and production support of all retail applications 
  • Provide leadership, direction and coaching to a team of Retail Application Analysts. 
  • Manage resource allocation across production support, backlog management & strategic projects
  • Manage external vendor relationships
  • Drive ongoing business and IT process improvements
  • Oversee complex cross-departmental initiatives
  • Ensure all compliance responsibilities, such as SOX and PCI, are fully achieved
  • Effectively manage  expense and capital budgets and forecasts



  • 8-10+ years of relevant work experience including proven ability to manage applications and successfully lead or oversee critical projects and cross-functional efforts
  • Demonstrated leadership progression with 3+ years of supervisory experience
  • 2+ years of vendor management experience
  • Demonstrated leadership in building high-performing teams and leading change.
  • Ability to communicate effectively at all levels across IT and other functions
  • Demonstrated ability to learn and function as a self-starter requiring little direction; We are looking for someone who shows the potential to do more and is a natural leader
  • Strong analytical and problem-solving skills
  • Ability to manage initiatives from concept through to completion, including the development and presentation of a business case
  • Bachelor’s degree in Technology, Business, or related field


The budgeted range starts at $125,000 - $156,900 + annual bonus + equity.  Actual pay will be adjusted based on experience.


The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 364787

Nearest Major Market: Denver