It takes the compassion, care and personal responsibility of everyone to help us ensure a safe mountain experience for all. With that in mind, we have reimagined the resort experience to further prioritize the health and safety of our employees in response to COVID-19. Safety has always been one of our core values and we invite you to learn more below about the new procedures and protocols being implemented with your safety in mind.
High-touch surfaces will be frequently cleaned and disinfected with EPA-approved products that kill the COVID-19 virus.
Enhanced cleaning and disinfecting will take place frequently throughout the day.
Hand sanitizing stations will be provided throughout the resort. Frequent handwashing is required of employees.
All transactions will be cashless for lift and gondola rides, mountain activities, on-mountain dining as well as the company's lodging, retail, and rental locations.
On mountain, our vast outdoor setting makes physical distancing easy. But in the base areas and other locations where it is more difficult to do so, we will have signage and decals to ensure guests remain six feet (two meters) apart.
Guests will be required to wear face coverings in certain areas. This includes in lines, when loading and unloading chairlifts, when loading and riding our gondolas and in indoor resort facilities. Guests are strongly encouraged to bring their own face coverings, but resorts will have them available upon request, subject to availability. Employees will be required to wear face coverings at all times.
Plexiglass barriers have been installed in areas where physical distancing measures are not possible, including at points of purchase.
Capacity of lifts and gondolas will be reduced to allow for physical distancing. Guests will only be allowed on lifts with travelers in their party.
We'll continue to review and update our policies to adhere to the most up-to-date practices to keep employees and guests safe.
