Assistant Store Manager

As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at www.vailresortscareers.com. 

Job Summary 

Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing high-end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers’ questions and provide premium products. 

Job Specifications

• Expected Pay Range $20.00 - $24.98
• Shift & Schedule Availability: Full Time Available 
• Skill Level: Advanced 
• Location: Epic Mountain Gear Frisco 

Job Responsibilities

• Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager 
• Maintain daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable) 
• Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures  
• Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary 
• Maintain up-to-date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition 
• Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.  
• Other duties as assigned, including specialty areas like merchandising and rentals 

Job Requirements

• High School Diploma or GED Equivalent; Business area training or education preferred 
• 1-3 years of retail supervisor experience; ski industry preferred.   
• Ability to work in a fast-paced retail environment, multitask and manage multiple customers  
• Ability to work a flexible schedule including nights, holidays, and weekends 
• Must be able to communicate fluently in English  

The expected pay range is $20.00 - $24.98.  This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
 

The perks include a free ski pass, and a set of benefits including... 

• Medical, Dental, Vision insurance, and a 401(k) retirement plan  
• Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
• Paid Parental Leave for eligible mothers and fathers  
• Healthcare & Dependent Care Flexible Spending Accounts  
• Life, AD&D, and disability insurance 

Create Your Experience of a Lifetime!  At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today.

*Remote work is currently permitted from British Columbia and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work remotely, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work at any time in its sole discretion.   

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

VRMKT
Requisition ID 492914