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Ski School, Ticket & Pass Sales Team - Breckenridge - Full Time and Part Time- Winter Seasonal (DH)

Date: 
Location: 

Breckenridge, CO, US

Company:  Breckenridge Ski Resort
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Responsibilities include, but are not limited to: 

  • Work in our Ski & Snowboard School call center, providing pre-arrival education, accurate booking, and follow up after lessons take place
  • Provide a fun and efficient check in experience for children and adults as they arrive for Ski & Snowboard School lessons
  • Communicate with guests regularly via email, in person, and over the phone
  • Maintain resort email accounts, including responding to guests and keeping information organized.
  • Ability to work both indoors and outdoors in a winter environment utilizing a mobile POS device
  • Accurately and efficiently process: lift access products while capturing guest data, all types of Ski & Snowboard School lesson products, season passes, and other resort products
  • Ability to learn, understand and effectively communicate multiple product types to guest & can easily adapt to changing pricing and product offerings.
  • Make suitable recommendations on products to meet the guest’s needs and the business objectives.
  • Ability to handle high volumes of customer interaction while delivering exceptional guest service; internal & external
  • Creating a fun & professional work experience while communicating in a courteous & respectful manner
  • Perform daily sales and closing and be held responsible for your end of day point of sale audit
  • Work on a computer with a high degree of accuracy and efficient speed
  • Follow company/department policies & procedures
  • Participate in resort & departmental trainings
  • Cross-train and work in all areas/locations of PSS
  • Data entry; collecting accurate guest data on all transactions
  • Maintain a clean and efficient work area and report any areas of concern
  • Perform other duties as needed

 

Qualifications:

  • Able to work outside in a winter environment - required
  • High School Diploma or equivalent - required
  • Working knowledge Microsoft Products - required
  • Previous guest service work experience - required
  • Previous cash handling experience - Preferred
  • Efficient and accurate keyboarding skills - required
  • Fluent in all aspects of English - required
  • Ability to work weekends and holidays - required
  • Ability to lift up to 25 lbs. - required
  • Position may require a background check
  • Point of Sale service experience - preferred
  • Knowledgeable about all resort products - preferred
  • Able to stand or sit for long periods of time – preferred

 

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 216147


Nearest Major Market: Denver