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Sr. Manager, Resort Security


Breckenridge, CO, US

Company:  Breckenridge Ski Resort
Shift Type:  Year Round

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Classification: Year Round
Job Type: Full Time

Job Summary

Breckenridge Resort Security is responsible for the security and fire life safety within Vail Resorts’ Hospitality locations and Mountain base area locations in Breckenridge, Colorado. The Senior Manager of Breckenridge Resort Security leads the team that executes on the following essential responsibilities:


Job Responsibilities

  • Lead the team that conducts all investigations concerning all vehicle accidents involving company vehicles, guest injuries, thefts, suspicious activity, fraudulent ski pass use, employee misconduct, fires, medical emergencies, drug use in/on Vail Resorts property, parking violations, access control, trespassing, guest service, employee assists and prepare an incident report for each occurrence, when applicable.
  • Drive safety initiatives across the hospitality operations focused on prevention.  Conduct applicable employee incident reviews, applying learnings to lead to prevention of future incidents.
  • Establish and manage to departmental budget and manage spending to maximize revenues and profitability.  
  • Ensure long term integrity and condition of assets through strategic investment in capital equipment.
  • Interface with hospitality and mountain leaders to ensure alignment of areas of focus and that mutual objectives are being met.
  • Hire, manage and support department employees.  Establish goals and development plans and evaluate performance for year-round direct reports. Implement employee programs to promote safety, proactive development & succession, and engagement. 
  • Create and implement operational policies and procedures. Maintain effective communications with all team members.
  • Focus on keen observations and prevention of safety and security issues through regular team patrols and coordination of efforts with applicable outside agencies.
  • Respond to medical calls on Vail Resorts property to assist ski patrol or paramedics as needed.
  • Perform pedestrian and vehicle traffic control as needed throughout the resort.


Job Requirements

  • College degree strongly preferred
  • 5 years experience managing successful teams
  • Strong verbal and written communication skills; the ability to communicate with diplomacy and tact
  • Proficiency in Microsoft office suite, ability to adapt to additional internal systems

Knowledge Base & Cultural Characteristics

  • Passion for providing and leading others in providing exceptional service.
  • Strategic leader, capable of setting an ambitious agenda and engaging and aligning a set of stakeholders to achieve it.
  • Credible businessperson who will be perceived as a trusted consultant and functional expert to senior management.  Must be an influential advisor, bold and courageous, with the ability to constructively challenge and hold others accountable.
  • Strong learning agility.  Enjoys and excels in environments where he/she must tackle and solve new and complex strategic business challenges and issues.
  • Performance-driven, ambitious, and change-oriented leader who shows ingenuity and fortitude in overcoming obstacles to achieve a bigger impact in an increasingly competitive marketplace.

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 208973

Nearest Major Market: Denver