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Ski School Ticket & Pass Sales Team - $20 per Hour - Winter Seasonal

Date:  Jun 23, 2022
Location: 

Breckenridge, CO, US

Company:  Breckenridge Ski Resort
Shift Type:  Winter Seasonal 2022/2023

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com
 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

 

Job Specifications:

  • Housing: Currently Available 
  • Outlet: Ski School
  • Starting Wage: $20 per hour
  • Shift & Schedule Availability: Full and Part Time
  • Skill Level: Entry

 

Responsibilities include, but are not limited to:

  • Very strong understanding of Breckenridge Ski Resort, other Vail Resorts, and local community.
  • Daily sale of all Ski & Snowboard School, Lift Ticket, Season Pass, and Activity Products
  • Detailed explanation of all Ski & Snowboard School, Lift Ticket, Season Pass, and Activity Products to guests.
  • Book Private Lessons and the full range of Ski & Snowboard School products.
  • Daily updates of mountain terrain openings/closures via multiple systems.
  • Professionally and enthusiastically answering guest inquiries via phone and email.
  • Ensure a clean, professional, and quality employee break room experience
  • Daily data entry including Epic Mix Academy, Epic Service Solutions, and guest liability waivers.
  • Proactively seek out new information to assist guests.
  • Assist with inside & outside guest services
  • Assist with all facets of the product sales business, including but not limited to; ticket scanning, ski school sales, call center, ticket & pass office, ski school assistance.
    • Must be able to work outside in winter conditions
  • Ensure website information is accurate and update when necessary.
  • Understand, and support department operations and company policies and procedures.
  • Resolve guest issues; perform refunds or issue Epic Service Solutions under guidance of Supervisor/Manager; refer guest problems with details to Supervisor/Manager
  • Other duties as assigned by the manager.

 

Requirements:

  • High School Diploma or equivalent - required
  • Must be able to communicate fluently in English, Spanish skills preferred
  • Previous experience in Guest services
  • Cash handling experience
  • Knowledge of Breckenridge Resort and town - preferred
  • Prior experience working RPOS - preferred
  • Ability to multitask and work independently
  • Must be able to work outside in winter conditions
  • Computer proficiency in point of sale, web based programs, and Microsoft Office

 

The budgeted range starts at $20.  Actual pay will be adjusted based on experience.
 

Job Benefits:  

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 445588