Rental Delivery Coordinator

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Specifications:

• Expected Pay Range: $22.00 - $25.49 / hour
• Shift & Schedule Availability:  Full Time
• Skill Level: Advanced

Job Summary:

• Do you have a passion for skiing and snowboarding?
• Do you enjoy working in an office setting?
• Do you like to work in a fun, fast-paced and team-oriented environment?

Then this is the JOB for you!!!

The Delivery Coordinator is an instrumental position within the delivery team and we are looking for strong communicators with great organizational skills. Majority of time spent in this position is on the phone, confirming reservations and obtaining all details necessary for a successful delivery. Coordinators work closely with the manager and assistant managers, build out schedules, print and organize reservations and run contracts through the register.

Job Responsibilities:

A day in the life as a deliver coordinator:

• Print contracts for ski and board rental delivery
• Contact guests and confirm time, date, place, and body metrics for each guest
• Answer or return all calls while at the desk
• Build a schedule based on the reservations and available staff
• Have fun even in stressful times
• Other duties as assigned

Job Requirements:

• Coordinators must be employees who work well together and alone
• Motivated individuals, willing to make extra calls to get ahead
• Show ability to adhere to a schedule even with large volume of calls
• Can adapt to changing situations
• Can spend long hours on the phone, making and receiving calls
• Is positive and works well with guests and coworkers.
• Passion for Skiing/Snowboarding
• Team player, enthusiastic, positive attitude.
• Commitment to providing excellent customer service
• Keen to learn new skills, open-minded. 
• Maintain a working knowledge of products and trends within the industry.
• Self-starter able to work with minimal supervision.
• Ability to work a flexible schedule; weekends and holidays required.

The expected pay range is $22.00 - $25.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  496977
Reference Date: 07/28/2023 
Job Code Function: Rental Operations