Night Auditor

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:  

Our Night Auditor will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, and fully acquainted with local points of interest.  If you have a passion working with guests and providing them an Experience of a Lifetime, this is the perfect position for you! 

Job Specifications:

• Outlet: Gravity Haus
• Expected Pay Range $20.00 - $22.76 / hour
• Shift & Schedule Availability:  Full Time
• Skill Level: Entry

Job Responsibilities:

• The Night Auditor is responsible for answering internal and external telephone calls and greeting guests.
• Checking guests in and out of the hotel, creating walk-in reservations, establishing credit
• Maintaining the front desk and surrounding public areas in pristine condition.
• Assisting with guest emergencies and evacuations during night time hours.
• Report to the morning manager about no shows, late arrivals, and evening events. 
• Complete checklist of duties each shift.
• Anticipate guest needs, respond promptly to guests’ requests and acknowledge all guests. 
• Other duties as assigned.

Job Requirements:

• High school diploma or equivalent required
• Able to communicate effectively in English (both written and verbal)
• Guest service experience required
• At least 1 year experience in customer-related position
• Must be at least 21 years of age

The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  499437
Reference Date: 12/15/2023 
Job Code Function: Front Office