Breckenridge, CO, US
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
Full Time roles are eligible for the above, plus:
Job Summary:
The My Epic Gear Ski Valet is a new and exciting, instrumental position within the My Epic Gear Rental Delivery team. You will be responsible for creating a welcoming first impression for our guests at our on-snow gear valet’s. In this role your primary responsibility is assisting our guests with their equipment before and after skiing. In a timely manner you will be receiving, storing, organizing, retrieving, and returning ski and snowboard equipment. We are looking for strong communicators with great organizational skills. While you will hopefully support all guests through positive interactions, we are looking for someone with de-escalation, and conflict resolution skills. The My Epic Gear Ski Valet will work closely with their manager, assistant managers, and delivery specialists.
Do you have a passion for the outdoors, skiing and snowboarding?
Do you enjoy guest service, and creating memories?
Do you like to work in a fast-paced and team-oriented environment?
Then this is the JOB for you!!!
Job Specifications:
Expected Pay Range: $20.00 - $21.36 / hour
Shift & Schedule Availability: Full Time and Part Time, Weekends and Holidays
Skill Level: Entry
Job Responsibilities:
Anticipate guests' needs, respond promptly and knowledgeably to all guests
Communicate guest requests with other departments as needed
Maintain a high level of professionalism
Have fun even in stressful times
Prompt delivery of guest equipment when they are heading out to ski
Transport skis and snowboards from Delivery vans and hubs
Organizes what skis are needed for each day/week
Maintain up to date inventory of all equipment
Deliver/ retrieve ski tunes and document
Log daily ski activity
Maintain a clean working area outside and in ski storage
As a part of our Vail Resorts Retail we work as one team, and our employees on occasion will work across departments or roles depending on business needs
Other duties as assigned
Job Requirements:
My Epic Gear Ski Valets must have a commitment to providing excellent customer service
Have a passion for Skiing/Snowboarding
Knowledge of Ski and snowboard equipment
Ability to lift 50 lbs. and move large rolling racks of skis and snowboards safely
Willingness and ability to work outside in winter conditions
Stand for 8 hours
Be enthusiastic, and have a positive attitude
Keen to learn new skills, open-minded, and can adapt to changing situations
Must be able to work as part of a team or alone
Self-starter able to work with minimal supervision
Must have excellent oral and written communication, organization skills, and administration abilities
Proficient in MS Office Products: Excel, Word, and Outlook
The expected pay range is $20.00 - $21.36. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 497999
Reference Date: 09/14/2023
Job Code Function: Valet