Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Ski and Snowboard School Location Manager is responsible for leading the operation of either Adult or Children’s lessons at a specific base location. The scope of this role is large and varied and includes responsibilities of the daily, seasonal and yearly operational processes within the school. This is achieved through a disciplined focus on quality control, guest relations, sales generation, staff performance development, financial responsibility, communication, teamwork, administrative duties and self-development. All of these elements contribute in a significant way to the overall quality of the guest and employee
experience at their location and School wide.You will be responsible for managing lesson issues relating to instructor pay, guest complaints, and system efficiency.You will manage growth and expanse of
lessons,and will oversee daily instructor line up. You will work with the Director, General Manager, Training Manager and Administrative Specialists to ensure all payroll, workers compensation, incident reports,
staffing levels,training requirements, inventory levels,disciplinary procedures, hiring and separating procedures, and all other administrative functions are managed efficiently and timely.This leadership position is
integral to thesuccess of the Ski & Snowboard School.
Job Specifications:
Job Responsibilities:
- Coach and counsel, motivate and develop supervisors, pros and support staff at their assigned location.
- Complete supervisor performance appraisals.
- Uphold and promote PSIA/AASI standards.
- Oversee maintenance of base areas, locker rooms and on hill facilities.
- Implements and holds staff accountable to both Ski & Snowboard School & Company policies and procedures.
- Ensure supervisory staff is effectively controlling instructor and support team staffing levels to ensure the highest quality of guest service is provided.
- Resolve guest complaints by utilizing guest service guidelines accommodating special requests when appropriate.
- Communicate and work with other departments to create an environment of support and trust that will benefit staff and guests.
- Responsible for overseeing and coordinating the maintenance of day to day supplies and program tools for inside and outside set up.
- Adhere to and model the Company’s mission, vision and values.
- Actively engage and participate in Company sponsored Leadership Development programs and opportunities.
- Contribute to the development of future strategic initiatives.
- Any other duties as assigned.
Job Requirements:
- High School Diploma or GED Equivalent required, Bachelor’s Degree in related field preferred
- Current PSIA/AASI certification required
- Minimum of one year of supervisory experience
- Microsoft Office proficiency
- English, fluency in both written and verbal
- Must be able to work in inclement weather in a high alpine environment
- Must have excellent guest service and communication skills
- Must work well in a team
- Must be able to work flexible schedule including weekends, nights, weekdays, evenings, & holidays
- Offers may be contingent upon a post offer background check and reference checks
Preferred
- Current PSIA/AASI Level 2/3 certification or equivalent
- Children Specialist 2 certification or equivalent (Kids Manager)
- Prior experience working with children (Kids Manager)
- RPOS experience
- College degree / experience in relevant field
The expected pay range is $58,461.98 - $80,137.37. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 512666
Reference Date: 11/20/2025
Job Code Function: Ski/Snow School
