Share this Job

Lead Dispatch - Mountain Thunder - Full & Part Time - Year Round

Date:  Jun 17, 2022

Breckenridge, CO, US

Company:  Breckenridge Ski Resort
Shift Type:  Year Round

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Join us now and receive an end-of-season bonus of $2/hour for every hour worked!



In addition to coordinating and monitoring the movement of equipment and people, this position is responsible for additional functions such as assigning vehicles and working with other departments as well as coordinating with outside agencies in emergency/safety situations, training and providing direction to staff when needed, etc.


Job Requirements:

  • Answer guest phone calls and direct them to the nearest shuttle stop for pick-up
  • Document all calls in a live document including pick up location, number of guests, and destination
  • Resolve potential and actual guest concerns regarding the shuttle service.
  • Able to answer a high volume of calls while being courteous and professional to guests and co-workers
  • Able to work together in a small space


Job Qualifications:

  • Required: Customer service skills
  • Required: Must be able to get to work in all weather conditions including heavy snow
  • Required: Must be able to work a flexible schedule including nights, weekends and holidays.
  • Preferred: Knowledge of Breckenridge businesses.
  • Preferred: Live in the commuting area.


The budgeted range starts at $15.00-$17.00.  Actual pay will be adjusted based on experience.


The perks and benefits include

  • Free ski passes for employees 
  • 401(k) retirement plan  
  • Accrued Sick Time 
  • Discount lift tickets for friends and family 
  • Free ski lessons 
  • Discounted lodging, food (including $5 meals), gear, and mountain shuttles 
  • Discounted bike haul & golf 
  • Excellent training & professional development 

Seasonal Full Time roles are eligible for the above, plus…

  • Critical Illness and Accident plans
  • Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)  
  • Free ski passes for dependents


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 367927