Share this Job

Director of Engineering

Date:  Sep 2, 2022
Location: 

Breckenridge, CO, US

Company:  Breckenridge Ski Resort
Shift Type:  Year Round

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 

 

Join us to create your Experience of a Lifetime!

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

Job Specifications:

  • Housing: Not Available
  • Outlet: Hilton / Breckenridge
  • Shift & Schedule Availability: Year Round / Full Time 
  • The budgeted range starts at $80,000 - $97,700 + annual bonus.  Actual pay will be adjusted based on experience.

 

Summary:

As the Director of Engineering of the DoubleTree by Hilton Breckenridge, you would be responsible for managing the Engineering operations in the hotel's continuing effort to deliver outstanding guest service, exceptional standards of life & safety and financial profitability.

 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

 

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

 

In addition, we look for the demonstration of the following key attributes:

 

Quality

Productivity

Dependability

Customer Focus

Adaptability

 

Responsibilities:

  • Work with the Executive Committee and General Manager to maximize productivity and quality standards while minimizing expenses.
  • Budget, forecast and support fiscal responsibility within the operations of the department.
  • Communicates effectively in writing and verbally to provide direction to staff.
  • Handling any guest comments or claims providing exceptional service and resolution.
  • Observe team members, celebrate exceptional service and encourage improvement where needed.
  • Interview, select, train, supervise, evaluate, counsel, and administer progressive disciplinary procedures for Engineering team members when needed.
  • Conduct room inspections weekly to ensure that Preventative Measure standards are being met.
  • Manage the maintenance and sanitation of all Engineering areas to ensure a safe work environment, compliance with applicable regulations and protection of the physical asset
  • Perform tasks of employees supervised to facilitate service and for training purposes
  • Monitors guest service scores via reports and guest comments for maintenance and Digital Key, addresses any issues immediately and implements programs that meet or exceed brand benchmarks
  • Ensure that all engineering associates have been thoroughly trained and are consistently following service standards and procedures.
  • Focus on providing world-class service for every guest at every opportunity.
  • Train, mentor and nurture your associates to remember the guests needs come first.
  • Be aware of VIP guests and communicate this to staff
  • Works closely with all departments to ensure that maintenance and repairs involving guest rooms and public areas are completed timely and with minimal detraction to other operations.
  • Conducts and maintains inventory of supplies needed to support hotel operations and place inventory orders when required.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, plans, and conclusions
  • Proactively follow specific departmental procedures in performing repair, maintenance, alteration, and installation work in a safe and neat manner
  • Comply with the latest insurance, local county, state and federal government codes, laws, and requirements
  • Determine defects, troubleshoot malfunctions, take necessary corrective action, and record same following specific departmental procedures
  • Function as a member of the emergency organization team and become an expert on life safety system
  • Be aware of fire, safety, and protection equipment/hazards
  • Maintain tracking data check sheet and logs
  • Plan and schedule corrective maintenance and project work
  • Ensure work assignments are completed with no rework and with little to no supervision
  • Act as a technical liaison to all other departments
  • Ensure service requests are followed up on and completed
  • Review and evaluate utility reports with input on energy conservation
  • Monitor and perform test systems as necessary, be fully informed of the system operation and handle emergencies involving the systems
  • Have a working knowledge of fire sprinkler and emergency power systems
  • Observe energy and utilities usage
  • Be available for emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency.
  • Act as quickly and responsibly as possible to return the building to its normal operating status following emergencies
  • Read, log, track, and interpret readings from meters, gauges, and other measuring units
  • Conduct all Hilton and Vail Resorts training to provide tools for the teams to be safe on the job and in compliance with standards.
  • Successfully complete other duties as assigned.

 

Qualifications:

  • College degree in business, hospitality
  • Minimum two years in hotel Engineering options, or related industry
  • Minimum of one year in a Management role in hospitality or related role
  • Intermediate Excel
  • Able to work a flexible schedule including weekends and holidays as required.
  • Detail oriented on assigned tasks and the ability to follow through to a conclusion
  • Strong communication skills
  • Ability to take ownership of projects and drive production through completion
  • Ability to work successfully in a strong team environment
  • Ability to learn new systems quickly

 

The budgeted range starts at $80,000 - $97,700 + annual bonus.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 458972