Adventure Center Assistant Manager

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary

The Assistant Manager will work with Activities Managers and Team Leads to plan, development and execute the overall operational training efforts for the department. They will also provide activity area operational coverage, and Manager on Duty (MOD) and other administrative duties as needed. The Asst. Manager will work with other departments to implement activities operating procedures; ensuring exceptional service/experience delivery, service recovery, and overall safe operation of activities while working in the operation.

Job Specifications

• Outlet: Breckenridge
• Expected Pay: $56,485 -  $60,000
• Shift & Schedule Availability: Full Time
• Skill Level: Advanced

Job Responsibilities

• In conjunction with department Managers, maintain the training programs for staff related to guest service, daily operations, and emergency response that meet all applicable codes and regulations.
• Collect and organize training assessments of front line staff including all documentation. Work with the coordinator to update and organize employee training files
• Guide and promote safety practices in all areas, also responsible for assisting with ongoing training in all areas.
• Responsible for guest and employee safety and guest safety including compliance with state, federal, and industry regulatory operating requirements (ie. USFS, OSHA, ANSI, ASTM, ACCT, IAAPA, etc.)
• Support Managers and Team Leads in incident/accident investigations.
• Work with their Leadership and Management Teams, Patrol/Medics, Lift Operations and other key departments to keep our facilities and equipment maintained and in safe working order and to develop a positive working environment.
• Work with Team Leads to conduct and document progressive coaching and discipline conversations with staff according to protocol.
• Provide a connection with HR to ensure employee matters are handled appropriately in a timely manner in the department.
• Assisting with the coordination of audits through key channels inside and outside the organization. (ie. H&S, Legal, Third Party Inspector, ect.)

Job Requirements

• Minimum 2 Years previous Leadership experience in a dynamic operational setting
• Guest services experience
• Staff management, guest service recovery, time and labor, scheduling, working at height, adhere to grooming standards
• Leading emergency response, small equipment operation, experience in a leadership role relating to the outdoor recreation, amusement, or hospitality operations industries.

The expected pay range is $56,485 - $60,000. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  508000
Reference Date: 04/14/2025 
Job Code Function: Tube Park