Share this Job

IT Field Analyst

Date:  Apr 29, 2022

Afton Alps, MN, US

Company:  Afton Alps
Shift Type:  Year Round

Boston Mills and Brandywine are two of the best mountains for picturesque sunsets and skiing terrain for all levels. With your help, our guests can enjoy epic experiences at one of Ohio’s premier winter destinations. Join our team today.


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Job Summary

The work environment requires a positive, upbeat, innovative, and energetic attitude.  Successful candidates will be agile learners, change leaders, and collaborators with the strong desire to learn and grow.   If you are a problem solver with a high emotional intelligence, an in-depth knowledge of enterprise support, and a desire to join an IT infrastructure team that understands the importance of development, leadership, community, and having fun then you could thrive in this role.


Job Responsibilities:

  • Maintain a positive attitude while solving IT challenges, enjoying the benefits of working for a ski company and having fun in a manner that encourages coworkers to do the same.
  • Lead and execute small projects, collaborating with team members across the enterprise.
  • Receive training to provide advanced support in network systems and all aspects of IT.
  • Coach new technicians and aid in developing standards for technology support.
  • Demonstrate ownership of enterprise technology environment by maintaining asset inventory, conducting preventative maintenance, and ensuring accuracy of documentation.
  • Apply standard principles, concepts, and techniques toward the identification and resolution of user and hardware problems.
  • Strive for continual improvement and growth by actively participating in company and IT-specific training.
  • Suggest and support implementation of new ideas for improving user support and the guest experience.


Job Requirements:

  • Positive, enthusiastic, and friendly.
  • Solution oriented with desire to learn new skills.
  • In depth knowledge of the support needs within an enterprise environment, with a focus on network systems.
  • Able to facilitate communication across multiple stakeholders.
  • Ability to lead cross-functional teams, manage deadlines, and track against project milestones.
  • Ability to sit and stand for long periods of time.
  • Some physical lifting required with assistance if needed.
  • Able to work a schedule that includes weekends and holidays during in-season months.
  • High School Diploma or equivalent. Some college and certifications preferred.
  • Valid US driver’s license.

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 433949

Nearest Major Market: Minneapolis