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Assistant Manager of Lift Operations


Minneapolis, MN, US

Company:  Afton Alps
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Summary of Job:  During the winter season the Assistant Manager of Lift Operations will oversee the hiring, training, scheduling, daily operations, and budgetary compliance; act as a positive advocate for our safety culture; insure that all regulatory and Vail Resorts safety regulations are met. The ideal candidate will have strong leadership skills and successfully lead a staff of experienced individuals, enabling the highest levels of execution and job satisfaction while working toward excellent team cohesion and effectiveness.


Essential Job Responsibilities:

  • Demonstrates strong example of Vail Resorts Core Values of: Serve Others, Do Good, Drive Value, Be Safe, Do Right, and Have Fun.
  • Update, modify, and develop training material for employee development within department
  • Supervise technical training for staff as well as assist in facilitation of department training sessions as needed
  • Provide leadership development education within team.
  • Be able to oversee all lift operations during winter.
  • Ensure compliance of all safety regulations and policies.
  • Ensure proper completion of daily operations logs and required paperwork.
  • Assist Lift Maintenance staff to ensure reliable operation of lifts.
  • Handle and respond to customer complaints.
  • Conduct Mid-Season and End of Season performance reviews and disciplinary actions.
  • Responsible for safety compliance at all Lift Stations as it relates to staff, guests and lift machinery.
  • Analyze labor and expenses to stay with budget.
  • Help with making sure that all employees are paid correctly for all time worked.
  • Other duties as assigned.


Job Requirements:        


  • Experience in chair lift operations; staff management
  • Minimum of 2 years previous Leadership experience in a dynamic operational setting
  • Valid driver License
  • High school diploma or equivalent
  • Schedule Requirements: 40-48 hours per week; weekends and holidays
  • Small equipment experience


  • Familiarity with mountain operations
  • MS Office proficiency; Coupa, Concur, PeopleSoft
  • Equipment maintenance skills
  • Heavy equipment experience
  • Fluent in English


Physical Requirements:

  • Involves lifting up to 50 pounds, and stalling chairs up to 220 lbs.
  • Clearing large volumes of snow and/or ice, raking, and clearing snow/ice from chairs. 
  • Prolonged periods of standing and walking on slippery and/or uneven snow or icy surfaces.
  • Shoveling, bending, climbing, walking and crouching.
  • Use of automobiles, atvs, utvs and snowmobiles. 
  • Able to work outdoors in all seasons.
  • Ability to operate walk behind and ride on equipment

Create incredible experiences for guests at the Midwest’s premier winter destination. In the scenic St. Croix River Valley, this big-time resort with a small town feel has converted thousands of first-timers into lifelong skiers and riders. This truly is where Epic begins for skiers of all levels and can be where your epic career begins, too. Become part of the Afton Alps family. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 232171

Nearest Major Market: Minneapolis