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Lift Operations Foreman - Full & Part Time - Winter Seasonal

Date: 
Location: 

Afton Alps, MN, US

Company:  Afton Alps
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Summary of Job:  Ensures the safe and efficient operation of all Afton Alps ski lifts. Assists passengers in the safe loading and unloading of Afton Alps 18 ski lifts, tow ropes, and conveyors. Provides excellent customer service by interacting with all lift passengers. Maintains both the load and unload ramps by shoveling and grooming the ramps/low clearance areas. Trains and supervises lift operations staff. Oversees the daily operations of the Lift Department.

 

Essential Job Responsibilities:

  • Train and supervise lift operators and supervisors.
  • Oversee all lift operations.
  • Assist all passengers in the safe loading and unloading of the ski lift.
  • Provide instruction and superior customer service by interacting with and talking to all lift passengers.
  • Stall chairs to ensure the comfort and safety of passengers loading the lift.
  • Slow or stop the lift as necessary to ensure passenger safety.
  • Maintain load and unload ramps and areas around all lift stations by shoveling and/or raking snow.
  • Ensure all chairs are clear of snow or ice before loading passengers.
  • Implement emergency procedures, including contacting Ski Patrol (as necessary).
  • Ensure all morning pre-operational setup of all lifts, including snow removal, ramp maintenance, setting up the lift line maze has been completed.
  • Provide breaks to lift operators.
  • Ensure all shut-down procedures are followed to ensure passengers are not left on lift and that lift is ready to operate the following morning.
  • Assist in the maintenance of lift load and unload ramps throughout the day.
  • Print, file, and ensure proper completion of daily operations logs.
  • Assist Lift Maintenance staff to ensure reliable operation of lifts.
  • Demonstrate the ability to communicate professionally to staff and guests.  Respond and engage with customer suggestions, complaints and recognition.
  • Ensure cleanliness of lift buildings and other work areas
  • Perform all tasks of a Lift Operator and Lift Supervisor.
  • Adhere to all policies, rules, and regulations of Vail Resorts and Afton Alps.
  • Create and maintain a productive and safe work environment, including the completion of all company mandated safety-related training and assessments.
  • Assist other departments, as needed.
  • Adhere to and role model the company’s mission, vision, and values.
  • Assist in employee performance reviews and disciplinary actions.
  • Responsible for safety compliance at all Lift Stations as it relates to staff, guests, and lift machinery.
  • Mentors Lift Operations Supervisors.
  • Other duties, as assigned.

 

Job Requirements:  

  • Education: High school diploma – Required.
  • Work Experience: 1-2 years of experience in lift operations at Afton Alps (Preferred) or another ski resort. Good work ethic, dependability and excellent customer service & communication skills.
  • Supervisory Experience: Prior supervisory experience – Required.
  • Licenses/Accreditations: Valid driver’s license to drive company vehicles (snowmobiles, trucks, etc.).
  • Schedule Requirements: 35-48 hours per week.
  • Preferred Skills: Possess excellent employee and public relations skills and enjoy working with the public.
  • Indoor/Outdoor: Enjoy working outdoors in all kinds of weather. 
  • Equipment Used: Shovels, rakes, brooms and other hand-held snow grooming equipment.
  • Must be able to climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, lift, grasp, feel, hear, see, repetitive motions, carry, as needed for most of your work day.
  • Familiarity with lift operations and the ski industry in general.
  • Ability to safely operate all of Afton Alps ski lifts.
  • Flexible schedule required during peak times throughout the year.  Must be willing to work evenings, holidays and weekends – Required.
  • High level of interpersonal skills to ensure: teamwork, high level guest contact, and commitment to guest service.
  • Must demonstrate ability to receive and give direction and act upon it.
  • Ability to communicate fluently with coworkers and guests in English.

 

Physical Requirements: This position works primarily outside, and requires prolonged periods of standing and walking on slippery and/or uneven snow or icy surfaces. Must remain alert and attentive at all times.  Must lift up to 50 pounds, and stall chairs up to 220 lbs.  Shoveling large volumes of snow and/or ice is required as is driving snow mobiles and other company vehicles. 

 

Create incredible experiences for guests at the Midwest’s premier winter destination. In the scenic St. Croix River Valley, this big-time resort with a small town feel has converted thousands of first-timers into lifelong skiers and riders. This truly is where Epic begins for skiers of all levels and can be where your epic career begins, too. Become part of the Afton Alps family. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 231167


Nearest Major Market: Minneapolis