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Competition Services Team Lead - Full Time - Winter Seasonal - Afton Alps

Date: 
Location: 

Afton Alps, MN, US

Company:  Afton Alps
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

The Competition Services Team Lead is responsible for overseeing the daily operations of racing which includes safety setup, managing practices, and competition events at the resort, while leading, supervising and developing a crew with a strong dedication to guest service.  

 

The ideal candidate will have strong leadership skills and successfully lead a staff.  This full time position and will require weekend and weeknight presence on property. Peak periods typically include December, January and February. 

 

AS A COMPETITION SERVICES TEAM LEAD YOU WILL:

  • Promote and ensure a safe environment for both employees & guests
  • Supervise, train, coach and assist Supervisor and Entry-Level Competition Services staff in the performance of all duties for day and night operations
  • Responsible for hiring, training, developing, scheduling, reviewing, and disciplinary action/termination for all Competition Services team members
  • Responsible for the execution of all Competition events.
  • Participate in Vail Resorts Competition Best Practice groups, Resort Leadership Team meetings, and resort/company special events
  • Manage operational budgets, payroll, and employee schedules while analyzing labor and expenses to stay within budget.
  • Responsible for knowledge of OSHA regulations and training those expectations to the team

 

JOB RESPONSIBILITIES:

  • Enhance the guest experience through the responsibility of producing a high quality race experience
  • Execute daily operations by opening and/or closing all race venues, including filling front-line employee positions as necessary, especially during non-peak periods
  • Manage a race training/competition schedule with all users both internal and external
  • Maintain and repair related equipment to job
  • Provide superior service to our customers (internal and external) at all times.  Interact with the guests and respond to all guests in a courteous, efficient manner
  • Provide a safe, clean and professional quality race experience to guests, staff, and purveyors of all ages and skiing/riding abilities
  • Responsible for maintenance and safety of all race related materials. Identify and take action to resolve any hazards, obstacles for guest and employee safety.
  • Assist Ski Patrol with injuries and ensure compliance with all risk management, health and safety protocols
  • Other duties as assigned

 

 

JOB REQUIREMENTS:

Required:

  • Previous race experience
  • Minimum of 2 years pervious leadership experience in a dynamic operational setting
  • Must either snowboard or ski with advanced ability as determined by management.
  • Schedule requirements: 40-48 hours per week: weekends and evenings
  • Current, valid Driver’s License
  • Must be at least 18 years of age
  • Ability to manage time, deliver expectations and to thrive in a high-stress, rapid-changing environment
  • Strong organization, interpersonal skills and proficient Microsoft Office skills
  • Professionalism and strong guest service skills, attention to detail and timeliness
  • Ability to work well with others while maintaining a positive attitude
  • Ability to communicate effectively in oral and written form (in English) including communicating on the mountain radio

Preferred:

  • Familiarity with mountain operations
  • High School graduation or equivalent

 

PHYSICAL REQUIREMENTS:

  • Ability to be outside in potentially inclement weather for up to 8 hrs
  • Ability to shovel, rake, drill snow surfaces
  • Weight Lifted: 26-50lbs
  • Lifting, Standing, Walking, Climbing/Balance Frequency: 2/3 of the time
  • Sitting, Reaching, Stooping, Kneeling, Crouching, Crawling Frequency: 1/3

Create incredible experiences for guests at the Midwest’s premier winter destination. In the scenic St. Croix River Valley, this big-time resort with a small town feel has converted thousands of first-timers into lifelong skiers and riders. This truly is where Epic begins for skiers of all levels and can be where your epic career begins, too. Become part of the Afton Alps family. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 243121


Nearest Major Market: Minneapolis

Job Segment: Entry Level