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ARC Programs Supervisor - $25 per hour

Date:  Aug 5, 2022

Afton Alps, MN, US

Company:  Afton Alps
Shift Type:  Winter Seasonal 2022/2023

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 


Join us to create your Experience of a Lifetime!


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Specifications:

  • Outlet: Alpine Race Club
  • Starting Wage: $25 per hour
  • Shift & Schedule Availability: Part Time


The ARC (Alpine Race Club) Supervisor is responsible for overseeing and administering all aspects of the season long Afton Race Club, including the overall quality of the guest and employee experience. This individual is responsible for managing program issues relating to instructor scheduling, parental feedback, and system efficiency. They oversee daily and weekly program assignments and lineup, and ensure the program is meeting its safety, revenue, and coaching metrics. This position works closely with the Ski and Snowboard School Manager, other Ski and Snowboard School supervisors, and administrative personnel. They ensure all payroll, workers compensation, incident reports, staffing levels, safety procedures, disciplinary procedures, hiring and separating procedures, and all other administrative functions are managed efficiently and timely. 


Winter responsibilities include (but are not limited to):

  • Schedule and manage instructor resources to ensure optimum utilization and effectiveness from both the guest and employee perspectives.
  • Work with the Ski and Snowboard School Manager to support and achieve quality targets for the success of the overall Ski and Snowboard School.
  • Implement and hold staff accountable to Vail and Afton Alps policies and procedures.
  • Coach and counsel instructors, complete performance appraisals, and oversee maintenance of base areas and on hill facilities.
  • Drive a culture of safety by maintaining the highest level of employee and guest safety standards within the department and resort.
  • Ensure instructors are knowledgeable about product lines, company policies and procedures, and work schedules.
  • Work with Ski and Snowboard School Manager to set and review seasonal goals and performance objectives with each instructor and provide feedback.
  • Provide timely program related updates to the ski school leadership team.
  • Understand ski racing fundamentals, including gate setting, course selection, and timing.
  • Communicate with other departments to create an environment of support and trust that will benefit staff and guests.
  • Oversee and manage all aspects of the Afton Race Club race event weekends.
  • Responsible for overseeing and coordinating the maintenance of day to day supplies and program tools for inside and outside set up.
  • Adhere to and model Vail Resorts’ mission, vision and values.
  • Attend ARC and Tuesday Night Gate Training Practices
  • Ensure up to date contact information for all participants
  • Weekly communication with participants to drive continuous improvement



  • College degree (preferred)
  • PSIA/AASI Level 2 certification or USSA equivalent (preferred)
  • Children Specialist 1 certification or USSA equivalent (preferred)
  • Experience as an Ski & Snowboard School Instructor or race coach
  • Supervisory experience
  • Must be able to work weekends, evenings, and some holidays
  • Basic Knowledge of internal company systems
  • Microsoft Office proficiency
  • Must be able to work in inclement weather in a winter environment
  • Must have excellent guest service and communication skills
  • Must work well in a team.
  • Must be able to lift 50lbs
  • Able to communicate effectively (verbal and written) in English

The budgeted range starts at $25 - $35.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 448787

Nearest Major Market: Minneapolis