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Retail Supervisor - Winter Seasonal

Date: 
Location: 

Jackson, NH, US

Company:  Wildcat Mountain
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Wildcat Mountain is now part of the Vail Resorts family and we’ve started hiring for our Winter 20-21 season! All Wildcat Mountain employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime!

 

The supervisor is responsible for directing the day-to-day routine work of a group of associatesin one store some days, as well as a key holder in a smaller store on other days. Responsible for maintaining business standards and has increased decision making authority and acts as manager-on-duty in absence of other management presence. Also, the supervisor fulfills day-to-day work responsibilities for the organization as needed.

 

Responsibilities include (but are not limited to):

  • Generate rental and retail sales, and demonstrate and maintain a professional standard of guest service
  • Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service
  • Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation
  • Assist the Store Manager in communicating company values and goals to the employees
  • Assist the Store Manager in monitoring and controlling a daily payroll budget
  • Manage inventory control and meet or exceed inventory goals
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Protect company assets through loss prevention techniques
  • Create a rewarding environment in which to work, generate a team atmosphere

 

Qualifications:

  • 2 years of retail experience, preferably within the outdoor industry - required
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint - required
  • Commitment to providing exceptional customer service to our guests
  • Self-motivated with the ability to multi-task
  • Ability to work a flexible schedule; including nights, holidays and weekends - required
  • Supervisory experience - required

 

Wildcat, or endearingly known as the Kitty, is one of the best-known alpine skiing resorts in New England. Don’t miss your chance to join our team of outdoor enthusiasts who are dedicated to providing guests with epic adventures and unforgettable memories. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 224347


Nearest Major Market: Wolfeboro