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Lift Operations Assistant Manager

Date:  Jun 22, 2022

Gorham, NH, US

Company:  Wildcat Mountain
Shift Type:  Year Round

Wildcat, or endearingly known as the Kitty, is one of the best-known alpine skiing resorts in New England. Don’t miss your chance to join our team of outdoor enthusiasts who are dedicated to providing guests with epic adventures and unforgettable memories.

Vail Resorts currently requires all employees across North America to be vaccinated for COVID-19


Job Specifications: 

  • Housing: Not Available 
  • Shift & Schedule Availability: Full Time / Year Round


Job Summary:

Is responsible for daily supervision of Team Leads, Leads, and lift operators in assigned location ;  develop and impliment programs for department safety, service, and training. Responsible for interviewing, hiring, onboarding and training employees. Develop an annual budget and monitor it daily to ensure goals are met.


Job Responsibilities:

  • Scheduling and monitoring daily operations of all lifts. Ensuring correct staffing levels are maintained to cover all aspects of safety and guest service while remaining with in budget limits. Inventory and purchse supplies as needed, maintaing budget.
  • Continuously train, counsel, and mentor returning and new  staff. Assist in coordination and participate in the process to interview, hire, and train new employees in all aspects of daily lift operations. Montivate, reward, and encourage all employees.
  • Understand Wildcat/Vail Policies and Procedures. Impliment and maintain these ensuring the best interests of the company as a whole are upheld. Counsel and discipline employees up to and including termination for violations of these policies.
  • Understand and impliment all requirments of ANSI and OSHA regulations. Build a professional working relationship with representatives of these agencies.
  • Maintain and document all aspects of Safety, Guest Service, and Operations training.
  • Represent  the Lift Operations Department at the Management level by active participation in all relevant meetings. Conduct self in a manner that sets an example for Lift Employees and other company employees in all professional and moral responsibilities while at work. 
  • During summer employment, work supervising on mountain projects in areas of construction, underground utility work, and environmental impact projects. Will also assist or lead daily supervision of summer Lift Operations.
  • Assist in preparation and affective implementation of departmental budgets for labor and expenses.
  • Other duties as assigned.


Job Requirements:

  • High School or GED
  • Experience working in the Ski Industry
  • 3 years in a Mountain Operations supervisory or managerial role
  • Valid Class C License
  • Proficient in Word, Excel, Windows and knowledge of email.
  • Speak, read, and write in fluent English
  • Previous guest service experience
  • Bachelors Degree in a related field / Spansih language ability / previous Lift Operations supervisory experience.


Job Benefits: 

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Vail Resorts has implemented a mandatory COVID-19 vaccine requirement as a condition of employment, effective Nov. 15, 2021. We will provide accommodations or exemptions where legally required based on the relevant state and federal laws and regulations in each of our locations.

Requisition ID 438047

Nearest Major Market: New Hampshire