Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
Whistler Kids Dispatch Coordinators work in an indoor environment supporting our Whistler Kids ski/snowboard school operations.
Job Specifications:
Job Responsibilities:
- Demonstrate our mission; create the experience of a lifetime for our employees, so they in turn can provide exceptional experiences for our guests
- Receive calls from staff reporting injuries & separated children in our programs
- Collect information regarding the nature, location & severity of each injury
- Collect information required to track children in our flaik GPS system
- Ensures transport of injured child to the Clinic
- Organize Den staff to meet or accompany children to the Clinic/appropriate base
- Locate & inform parents of injured children, and organize them to meet up with their child either on the hill or at the Clinic
- Communicate situations to other departments as well as Snow School staff to ensure adequate resources are allocated to the situation
- Working with the WB Patrol to ensure the best results for our children & instructors when in crisis.
- Tracking & organizing daily statistics; injuries & instructors involved
- Complete accurate records of all incidents
- Responsible for daily incident reports sent to Whistler Kids Leadership Team
- Maintain cohesive, consistent communication between moving parts in our operation
- Adapt to varied work environment & pace - use your critical & creative thinking every day
- Support the scheduling administrative team & Snow School Supervisors during periods of high volume
- Discover four key mountain ‘emotions’ – Feeling Happy, Relaxed, Safe & Excited!
- Other duties as assigned.
Job Requirements:
- Ability to work in a fast-paced environment
- Ability to work under pressure, carry out multi-tasking duties & remain calm & alert at all times
- Excellent interpersonal & communication skills, ability to work well as part of a diverse team
- Computer proficiency skills
- Must be able to make decisions quickly & independently
- Familiar with radio protocol an asset
- Knowledge of Whistler Blackcomb terrain & Mountain operations a vital asset
- Proof of clear criminal record check
- Dispatch or first aid knowledge an asset
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 506684
Reference Date: 01/14/2025
Job Code Function: [[customString7]]
