Share this Job

Senior Administrative Assistant - Patrol - Full Time - Year Round - Whistler Blackcomb

Date:  Jan 6, 2022

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type: 

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! www.vailresortscareers.com/whistlerblackcomb


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Job Summary:

The Senior Administrative Assistant of Patrol will assist in all aspects of Patrol and Mountain safety administration at Whistler Blackcomb. This position is tasked with performing at a high level, capable of prioritizing and strategizing all facets of the job with the core competencies and values of the Company. The job requires strong leadership qualities, the ability to problem-solve and think creatively. The Senior Administrative Assistant will have developed knowledge and skills through formal training and considerable work experience.


Position Status: 

Full Time (40 hours/week) Year Round, Seasonal positions can be differentiated from year-round jobs as they have predefined start and end dates. These dates may vary due to seasonal business fluctuations.

 This job description is an overview of the scope and responsibilities of the role and is not an inclusive list of job tasks and expectations that you may be asked to perform. The responsibilities of this position may change to support the patrol team and mountain operations.


 Job Responsibilities:

  • Deliver an “Experience of a Lifetime” to our guests and employees. Promotes a guest service and Safety culture within the department.
  • Has a good understanding of Whistler Blackcomb and Vail procedures
  • Leads the administrative function of Patrol and Mountain Safety
  • Provide administrative support for Patrol: Sr. Manager, Managers, Assistant Managers, Supervisors, Team Leads, Sr. Specialists, and Principle patrollers.
  • Management of Volunteer: Physician program, Mountain safety and Patrol Pass and dependent pass administration
  • Payroll Administration, scheduling and resource management
  • Strategic planning and administration of procurement, inventory control, and asset audits
  • Submit and monitor Work Orders
  • Prepare reports and conduct quality control audits
  • Assists with employee communication and Human Relations functions
  • Functions appropriately in the absence of the Emergency Dispatcher
  • Identify challenges and solve a multitude of issues with accuracy and haste
  • Works closely with other on-mountain departments, managers, and third party agencies.
  • Demonstrates Vail Resorts Competencies: Re-Imagine, Out Front, Drive, Develop, Connect, Passion
  • Exhibits Vail Resorts Values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Have Fun. Holds self-accountable to these company core values. Actively participates in maintaining a culture of equality and collaboration within the department.


 Job Qualifications:

  • Min 3 years’ experience working in administrative leadership roles.
  • Ski Resort Administration and leadership experience
  • Strong ability to remain calm and make sound decisions while under pressure and in emergency situations.
  • Must be able to handle conflict with diplomacy and tact.
  • Strong time management and organizational skills.
  • Exceptional communication skills both written and oral.
  • Unrestricted BC Driver’s License and Drivers Abstract mandatory.
  • Proof of clear criminal record check


Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime” Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 372629