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Store Manager - Quiksilver Store (Maternity Leave)


Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type: 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Our Mission statement is the very essence of why we’re here – a compelling statement that defines our reason to be here each day…


“Be the best at outfitting guests with the gear and confidence to discover experiences of a lifetime.”


Job Type: Full Time
Job Classification: Year Round



Why you’ll love working in Retail/Rental:

  • Great team environment
  • Staff perks and discounts
  • Opportunity for leadership development


Job Responsibilities:


  • To continually strive to exceed our Guest’s expectations with a focus on ensuring every guest has the experience of a lifetime.
  • Train staff to excel at delivering the ‘GUIDE’ sales and service philosophy.  This is a sales environment and add-on and upselling are expected from all retail staff.
  • Ensure that every guest issue or concern is owned and follow-up by you or a member of your team.
  • Hiring, onboarding and training new staff.
  • Building a weekly store schedule within budget guidelines that reflects upcoming business trends.
  • Responsible for staff adherence to policies, procedures and expectations. Executing performance management when appropriate.
  • Conduct regular staff meetings, ongoing training and product knowledge sessions.
  • Provide seasonal goals and daily targets for all staff. Be proactive in coaching bottom performers.
  • Recognize your team and top performers regularly throughout the season.  Responsible for planning and attending staff recognition events.
  • Perform scheduled staff performance reviews.
  • Actively create and promote a fun work environment.
  • Maintain store standards and visual merchandising.
  • Work with the store buyer by providing regular feedback on the store assortment and opportunities.
  • Participate in the planning and execution of in-store grassroots activations.
  • Accountable for all security issues involving cash, theft, liability and premises.
  • Ensure that all inventory maintenance procedures are followed in order to maintain store inventory integrity and achieve a year end shrink target.
  • Ensure fiscal responsibility and accountability for BU expense costs.
  • Ensuring 100% compliance in all risk management related areas, including guest and employee safety.
  • Scheduled to work on the floor for regular shifts every week (reg. min 32hrs a week).
  • Operate a computer P.O.S. system and all related procedures.
  • Ensuring that all pertinent reports are completed and communicated to your leadership team and Area Manager in a timely manner.
  • We are a company that works together and throughout the season you may be required to assist other departments as needed.


Job Qualifications:

  • Demonstrate our core values: do good, drive value, be safe, serve others, do right, and have fun.
  • 2-3 years’ experience in fashion retailing.
  • Store leadership and supervisory experience an asset.
  • A strong knowledge of the surf, skate, and snowboard industries.
  • Experience balancing a store schedule and working with a fixed budget.
  • Excellent communication, organizational and administration abilities.
  • Self-motivated, guest oriented, and able to work under pressure.
  • Positive, energetic attitude towards guests and peers.
  • Required to complete a satisfactory criminal record check


The latest addition to the Vail Resorts family is the largest and most visited ski resort in the Southern Hemisphere. Perisher’s staffs are as varied as its guests, who range from seasoned skiers and boarders to families looking for snow play adventures and their very first snow experience. Perisher is renowned for providing excellent customer service and for a staff that delivers it with a smile as much as it is for a diverse range of terrain across the four unique resort areas. If you’re looking for an unparalleled and challenging experience, then Perisher is the team to join. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 232533